Akra Didim Resort & Spa

Overall, the resort is beautiful, but unfortunately it is not yet ready to provide the level of luxury service it advertises. Considering the amount of money I paid, I expected a much higher standard of hospitality and guest care. The biggest disappointment was the lack of support when I became seriously ill with continuous vomiting. I was traveling with my 7-month-old baby, who depended entirely on me, yet I received no real assistance from the hotel. No medication or practical help was offered, despite my condition. Another major issue was that there were no suitable food options for my 7-month-old baby. A family-friendly luxury resort should be prepared to accommodate infants as well. Throughout our stay, it felt like the resort was designed primarily for adults. Adults had access to the best pools, beach areas, and the most comfortable sunbeds, while families with babies were left with the less comfortable and less desirable areas. Adults had access to extra bars and restaurants, while I was struggling to find basic food for my baby. The service was inconsistent. Only a few members of the staff were genuinely friendly, professional, and welcoming. Most employees did not provide the level of service expected from a luxury resort. In addition, the food was often served cold, service was not properly organized, and there were frequent mistakes with orders, which added to the overall disappointing experience. The reception experience was especially disappointing. I urgently needed bottled water suitable for preparing my baby’s formula. A male staff receptionist simply contacted one pharmacy, told me it wasn’t available, and that was the end of it. I had to return several times asking for help, but no effort was made to contact other pharmacies or check the hotel’s own storage. In the end, I had no choice but to use regular bottled water for my baby, which caused unnecessary stress and worry, and caused my baby stomach ache! Sadly, despite the beautiful facilities, the service did not match the price or the luxury standards the resort claims to offer. I left feeling disappointed and would not choose this resort again, especially as a family traveling with a baby. Even though most of the guests were families, the resort still felt like an adult-only place. Being there with a child felt extremely difficult and almost like a punishment.

What a fabulous hotel ! We arrived to a wonderful welcome from Fatmanur and Elena which was a lovely surprise. The rooms are very stylish with a lovely bathroom and a chaise and table and chairs on the balcony which was lovely to sit on and look out to sea. The spa is fabulous with so much available with no charge, we really enjoyed using these facilities. The bars were all lovely with a huge selection of branded drinks and the cocktails in the jazz bar were sublime. As it is a new hotel, some of the staff needed a little more training, there are a lot of “ managers “ but they didn’t seem to step in where needed. There are so many pools to choose from but we gravitated to the adult only pool which was lovely with very comfortable cabanas . The regular sunbeds were also really comfortable. The pool was lovely and warm to swim in, even at 8 in the morning. There was waiter service on rollerblades for drinks which was fabulous, they worked really hard. There are so many dining options, we didn’t eat in the main buffet very often as some of the food was luke warm especially the porridge in the morning, however with so many options for à la carte lunch or evening meal we were happy. The food at Incir at lunchtime and evening was lovely but my favourite restaurant was Salkim both at lunchtime and evening, we went many times .We also had breakfast and lunch at Tam à la carte restaurant which was lovely. We tried the Turkish restaurant twice and Bafa once. We also ate lunch a few times at Livar restaurant, we enjoyed having a help yourself salad bar to add to your order. The Patisserie was lovely with really good coffee but we were always too full to try the cakes and chocolate. The grounds are huge and so much landscaping has already been done, in a year or so time it really will look spectacular. It is lovely to walk around the grounds but there are lots of buggies going back and forth which will give you a lift if you require. The hotel is beautifully clean and the staff are well trained and friendly. We didn’t go to the beach but we walked along them and noticed that there is food and drink available near both the family beach ( at Incir) and on the adult beach . I wouldn’t hesitate to recommend this hotel and we will certainly be back

We had an amazing week at the resort with 4 days of pickleball coaching and play with Megan Fudge & her family. It was brilliant from the first day to the last we loved every minute of it. The PSO team made our trip a memorable one and the hotel is lovely with really nice pools and a great spa area. The food was incredible and the whole resort was great. Highly recommend PSO travel to anyone who likes a sports holiday in a 5 star resort.

We had a fantastic pickleball getaway in Turkey with PSO! The entire holiday was brilliantly organized, and the masterclass with Megan and Ryler was top-notch. The coaching, drills, and practice sessions were not only super helpful but also fun. Huge shoutout to Zuhal and Yusef for taking such great care of us—the hotel facilities and overall atmosphere were wonderful. This was our second PSO trip to Turkey, and once again, it exceeded expectations. If you’re into pickleball, this is a holiday you’ll love and learn a lot from plus enjoy immensely !

Myself and my husband stayed here for 2 weeks in May. It’s certainly has the potential to be a stunning resort. The resort had only been opened for 6 weeks when we arrived but apart from the grounds you would never have known. We had a sea view room which certainly was a stunning view. The room was lovely and has everything you need. The maid was always asking if everything was ok and did we need anything. The spa is the best I have ever seen, bit pricey though. However apart from the treatments everything is free so a must try. Gym is great with lots of high end equipment. Opposite the gym they hold different exercise classes which were really good. There are boards all around the hotel saying what’s on. It was hit and miss but definitely over our 2 weeks were saw changes and the hotel is really listening to feedback. The adult beach area is small but lovely and the day before we left they had installed a freezer for ice creams, magnums etc. beach bar was really good and the food there too. The family beach is a pebble beach and they had just installed a large sandpit, again listening to feedback. Great restaurant down at the family beach which is also a family alacart at evening. They also installed the bar code ordering system delivered straight to your bed. Several fridges are around the resort with soft drinks and water. The drinks all around the resort are very very good and a good selection of beers and cocktails. You’d never have thought this was a new resort in honesty. The food was Lovley every where we ate but we especially liked the adult only restaurant. Lunch and evening were great. We also really liked the main buffet but was a bit repetitive over the 2 weeks but the selection was very good. I didn’t expect the food to be so good but it was. Lots of staff and managers ensuring everything was perfect and asking if we were ok. We really enjoyed the sports bar and loved a game of bowling early evening, however bowling finished at 8pm which was a shame. Opposite the sports bar was a games room and everything is free. Kids club looked lovely and seemed lots of activities through the day until late evening. Arts and culture village blew me away. Music lessons, dance lessons, pottery making and wood work classes are just a few things on offer here and adding more daily. There is also a very big children’s play area at the village too. It is a big resort but I liked that as with all the food and drink I could still get the steps in. All the staff were just fabulous and would do anything for you. Big shoutout to Aysenur, Feris, Taylan, Ali and Adem. Also to the man at adult swim up bar who spoke and looked after us every day. Our only let down was the evening entertainment but that was improving as we left. Thank you for a wonderful holiday and I’m sure we will meet again.