Rixos Premium Bodrum

I stayed in October 2026. I got BACTERIAL INFECTION OF THE DIGESTIVE SYSTEM (per hospital report) after dinner at the buffet on my second day. 2 hours after dinner I started shivering with high fever, stomach cramps, severe diarrhea and dehydration. The hotel nurse sent me to the hospital emergency room. After 3 bags of IV and antibiotics and a $960 hospital bill, I spent 4 days in bed with fever, severe diarrhea and cramps, during which time I could only eat boiled potatoes and yoghurt. In addition to flies landing on buffet food, I observed several poor hygiene practices by staff at the restaurant. Tables were not properly sanitized/disinfected between guests and silverware and glassware (placed upside down) were placed directly on placemats that were not cleaned with disinfectant. Any unused glasses/silverware were left on table for the next guests. Staff fingers were on parts of the glasses and silverware that go in your mouth. I asked the hotel to pay my $960 hospital bill, they refused, they asked for photo and video evidence of flies on food and poor hygiene mentioned above. Several a la carte restaurants were closed (which cost extra 40 Euros per person), so the buffet was the only inclusive dinner option. The property is on a steep hill, going back to your room requires vigorous uphill walking or asking for a golf cart ride. Because of that there is constant golf cart traffic on the walking pathways - very annoying. There were also loud contractor trucks with black exhaust and staff on scooters on the walking pathways. This was my third (and last) stay at Rixos hotels, it turned into an expensive vacation from hell. I'm very disappointed with Rixos in Bodrum.

We had a glorious time at the Rixos and were well fed and looked after. A special recognition for Omer, he was friendly and so helpful. We travelled with a 8 month old baby and he helped us so much with ideas of foods shopping and different facilities available. He was very patient and spoke good English, he honestly helped make our first holiday to Turkey and the Rixos a truly wonderful experience. Thank you Omer we hope to see you again on our next visit, you are the best!

This was our third stay at Rixos Premium Bodrum, and the fact that we keep coming back probably says more than anything else. What we appreciate most is not only the beautiful location and the amount of greenery surrounding the hotel, but also the consistently high level of service and, above all, the quality of the management. The lobby and Guest Relations teams deserve a special mention. Service was attentive, professional and genuinely welcoming. Whenever a small issue appeared during our stay, it was addressed immediately and efficiently. There was never the feeling that a problem had to be chased repeatedly before someone took responsibility. For us, this is one of the biggest differences between a good hotel and a truly well-managed hotel. A special thank you goes to Melis, Guest Relations Supervisor, and Hira Özdemir, Guest Relation Agent. Both were extremely helpful, attentive and professional throughout our stay. Their approach made a real difference to our experience and contributed greatly to the feeling that we were not simply hotel guests, but genuinely welcomed returning visitors. We truly felt more like members of a family than just guests. Of course, Turkish hospitality is something we have always appreciated, but after staying in many hotels in different countries, we have also learned how much depends on management, staff culture and the way problems are handled. And this is exactly where Rixos stands out. After experiencing other hotels and hotel chains, we can honestly say that many of them could learn a great deal from Rixos when it comes to service culture, guest care and management standards. A beautiful property is important, but what makes people return is how they are treated. Rixos Premium Bodrum combines a beautiful setting, plenty of greenery and a very pleasant atmosphere with a level of care that makes guests feel genuinely valued. This is one of the main reasons why we have now chosen Rixos Premium Bodrum three times — and why we would happily return again.

This resort is amazing and has everything you could possibly need for a relaxing and enjoyable stay. Set in a stunning location on its own private peninsula, the scenery is beautiful, with a private beach and incredible views. It’s also conveniently located close to the airport and nearer to Bodrum city centre than many other resorts, making it an ideal base for exploring the area. The facilities are excellent, with a luxurious spa, indoor and outdoor gyms, an outdoor swimming pool, paddle court, volleyball, children’s play area and a small water park. There really is something for everyone, whether you want to relax, stay active or keep the little ones entertained. The spa deserves a special mention. The facilities, including the hammam, are incredibly luxurious, and we had a treatment that was well worth the money and offered genuinely good value. Another lovely touch is the on-site Godiva coffee shop, which serves great coffee and delicious treats throughout the day — perfect for a little afternoon pick-me-up. The food is delicious, with plenty of choice, so you’re never short of something to enjoy. The staff are consistently polite, welcoming and always on hand to help, which makes the whole experience even better. Overall, we had a fantastic stay and couldn’t recommend this resort enough. Whether you’re travelling as a couple or with family, it has everything you need for a memorable holiday, and we would happily return.

We had a wonderful stay, and a big part of that was thanks to Hira from Guest Relations. She was incredibly warm, attentive, and helpful throughout our stay, always making sure everything was perfect for us. From the little details to the way she looked after us, Hira genuinely went above and beyond and made our experience feel extra special. Her professionalism and lovely personality truly stood out. Thank you, Hira, for making our stay so memorable. You are a real asset to the hotel, and we really appreciate everything you did for us. ❤️