Vogue Hotel Supreme Bodrum

I do not want to repeat the same comments people have made below They are all true for me also Problems are Cleanliness in general is a problem Running out of tea coffee drinks Cold and mediocre food served Below average fruit or baklava quality Difficulty in finding clean tables Difficulty in getting utensil or service Many things are shut down No more staff offering drinks to guest you have to stand in line to get drinks Rooms does not get throughly cleaned Fairgrounds for children is almost not functional or shut down It is shameful that such a lovely location and establishment is going down hill while room rates are going up You can get better service in other places But Few good things going for this place are It is on flat surface and everything is in one building you do not have to go from one building to another or up and down hill for a breakfast or dinner Beach is relatively good Greenery is good and scenery is good

We bookes a vacation at this place on the 18th of October but got cancelled at 15th of Ocotber; reasen-> because hotel decided to lock down cause of a low occupancy rate...?!?! Seriously; 3 days before departure? It is truly shameful that you notify your customers only 2 days before departure that they are no longer welcome. Because of this, I was forced to cancel last minute our long-awaited holiday. The way this has been handled is utterly unprofessional and lacking in any sense of customer care. While this hotel may appear elegant and luxurious at first glance, it shows absolutely no class whatsoever. Beneath the attractive exterior lies a complete absence of style and professionalism.

Our first visit was Sep 25–Oct 2, 2024, around the same time of year, but the hotel was a few hundred euros cheaper and still fully in season. This time, Sep 29–Oct 6, it was already off-season, and the difference was night and day. I didn't mind paying more because our last experience was amazing, but honestly, I regret it now. The main reason we returned was the incredible entertainment in 2024. This time? A huge downgrade. 3 out of 7 evenings had nothing but a DJ, no dancers, questionable music (way too many russian songs) and unbearably loud sound that literally gave me headaches. There were only 2 actual shows with performances that week, and both lasted just 30 minutes. The other 2 evenings featured live singers. One was decent, but during his performance THE BAR RAN OUT OF DRINKS! No backup plan, no attempt to get drinks from another bar in this huge hotel. We tried ordering Piña Coladas, but the waitress told us they had no rum for them, then no tequila or grapefruit juice for Palomas, then she got excited when we asked for Pornstar Martinis. So surely they had vodka, right? She disappeared and never came back. 😂People started leaving, and 20 minutes into the concert, he was performing to an almost empty arena. Such a shame, because he was actually good. The drink situation was ridiculous in general. Pool bars had no alcohol until around lunchtime the next day, and cocktails were mostly disappointing, with only one bartender at the lobby bar making decent ones. The UAI drink selection has also shrunk, with some drinks that used to be included now costing extra. Paying €3,000 for a supposedly fancy hotel and encountering these basic shortages is unacceptable. The food was another disappointment. Last time I gained 3 kg because everything was so good. This time, only 200 grams. 😂 Everything tasted pretty much the same and was very greasy. Even my favourite breakfast omelette was disappointing. Cleaning of the rooms was very disappointing. On one instance room was left even dirtier than before, with dirt in the bathroom. A few times no towels were left and I had to reach out to guest relations to have them brought in. At least the beds are still super comfortable, and I slept amazingly well. Overall, we paid more for a significantly worse experience. I regret returning and definitely won't be back. If you're off-season, lower your prices instead of raising them. Get yourselves together!

Found out entirely by accident two days before we flew out that they were closing the hotel early for the season.No one informed us and whe we spoke to the hotel they didnt seem to care.

Extremely Disappointing Experience – Not the Luxury Holiday We Paid For Our experience at Vogue Supreme Bodrum was extremely disappointing and fell far below our expectations for a hotel of this category. From the moment we arrived, the service was rude and unwelcoming. At reception, we were informed that our booked Garden Family accommodation had been cancelled because the season was ending and that we would be given a standard room instead. We had no real choice in the matter. We then spent around 20 minutes trying to locate our luggage and find someone to help us. When we finally entered our room, it was not properly cleaned or prepared. The tables were stained with alcohol, the beds were only partially made, the toilet was dirty, the bins were not prepared, and there was no toilet paper, towels or basic toiletries. Both minibars were almost empty, and despite asking staff three additional times, they were not replenished. We did not even have basic drinking water in the room. The toilet door does not close properly. We reported this to reception three times, but nobody took action or resolved the problem. Another major disappointment was the drinks selection. Our holiday description stated that imported alcoholic drinks were included, yet there was no imported alcohol available, including whisky or Aperol. On the evening of October 13, around 11:55 PM, the lobby lights were switched off, guests were asked to leave the terrace, staff refused to serve drinks, and partially finished drinks were being collected. Only local alcoholic drinks were being offered before closing. Breakfast was another serious problem. The coffee machines were not working, tables were left uncleared, and finding a clean place to sit was difficult. Even when we managed to find a table, staff often did not come to serve us, leaving us without cutlery or drinks. Outside, chair cushions were being removed, giving the impression that the seating area was being deliberately closed off. To make matters worse, we were informed just one day before our flight that the hotel was closing and that we would be transferred to another hotel. We were given no real choice. The alternative hotel was cheaper, and the rooms offered were in significantly worse condition. Taken together, these issues made the holiday stressful and disappointing. The lack of cleanliness, poor service, missing room essentials, unavailable advertised drinks, breakfast problems and sudden accommodation changes are simply not what we expected when booking this holiday. For us, the biggest issue is not one isolated incident, but the accumulation of problems and the lack of response when we raised them. We are documenting these issues and intend to pursue a formal complaint with our tour operator, Tez Tour, and the relevant consumer protection authorities. Based on our experience, we would not recommend this hotel unless these issues are properly addressed.