Grand Pasa

My wife and myself decided to go back to Grand Pasa Hotel ( after 7 years) to celebrate our Golden Wedding Anniversary.Great and welcoming checking at 3.30 a.m. when we arrived.Our room was lovely and comfortable with a smashing balcony view.There was already a tray of fruit and a small bottle of wine in room for us.Our stay was terrific....staff were so friendly and helpful.The food was terrific with such a variable choice throughout the day....we booked an " A La Carte" on our anniversary day ...the meal and service were both superb.Earlier that day we received an Anniversary cake, a bottle of wine from hotel arranged by "customer care "..thank you Anistasiya....made our day even more special....some of the evening entertainment was class !! .If I had to sum up the Grand Pasa....it would be....great staff,so friendly who work so hard to make your stay so enjoyable....and we thoroughly enjoyed our 10 night stay !!

I recently stayed at this hotel in September Although it is advertised as five star, my experience fell well short of that, I requested a pool view, understanding it wasn’t guaranteed, but was given room 212 overlooking the road and three huge generators\. I was told no better room was available, I was also told that the nice were reserved more for the regular guests, The food was mediocre,I could usually find something, but my husband struggled with the selection, and much of it was cold,Despite previous suggestions, there was no microwave for guests\. The entertainment was also mediocre, although this didn’t bother me greatly as I’m happy entertaining myself\. The spirits seemed weak or very cheap; despite trying several drinks, I felt no effect\. Guests drinking beer and wine, however, were clearly intoxicated, so this may have been limited to the spirits. I was shocked by some guests’ behaviour, witnessing several apparent incidents of domestic abuse, including one involving police, as well as concerning behaviour towards children, This was extremely upsetting and unlike anything I have experienced at other hotels, Pool Town seem to be a big issue there, unless you get to know Charlie or you get up at 5 am you have no chance in high season of getting any lounger, unfortunately I saw a lot of better reserved, and that didn’t bother me as I was getting up early myself, what did bother Me was they weren’t getting used until sometimes 2 pm How to have mentioned Wi-Fi is really good but unfortunately I didn’t have that same experience around the reception. It was not too bad but my room was absolutely almost 0. The bar area outside and the pool area was hit and miss There were also many hungry cats around the pool and near the entertainment stage\. The hotel does not appear to take responsibility for them, so I fed them throughout my two\-week stay Newborn kittens were present, and sadly one died\. Animal lovers should help where they can Despite these issues, I did have a good time overall\. The entertainment , bar and cleaning staff were brilliant, and many guests return year after year and clearly enjoy the hotel, Perhaps my expectations were too high, but it felt much more basic than a five\-star property, and I would not return\.

naz and delvin great entertainers very welcoming and made me feel comfortable and showed me around

Lovely hotel really clean all the staff really nice . The rooms are starting to look a bit dated now but still very clean

This hotel is so beautiful we have been back here 3 times. It is clean, welcoming and they cant do enough to help you. The food is excellent and varied. There something for everyone. The Entertainment are very entertaining and the day time is busy and night time is always good. Loved the White Night. They are there moat of the day doing activities and they come round just to say hello and if you have any questions they always there . Will 100% be going back to this hotel and feel like we got good friends there now.