Hillside Beach Club

The location is beautiful, and I especially enjoyed the spa. The Silent Beach area is excellent, although the water was occasionally not as clean as expected. Hillside offers a huge variety of food, but I felt that the “quality” did not always match the range available. For example, the Chinese food was disappointing, the dumplings I tried were among the worst I have had. It also seemed that this section was not particularly popular with guests. They should consider offering fewer options executed to a higher standard. Another issue was accessibility. There is no lift or ramp leading to the restaurant, which made things difficult for families with young children. We were travelling with our 4-month-old baby and had to carry the pram up and down the stairs for every meal. Noise was a big issue. We stayed in one of the rooms furthest from the beach, yet the music from the evening entertainment was so loud that we could clearly hear and feel the bass in our room every night until midnight! The resort heavily promotes its water sports facilities, but our experience was disappointing. There were only two small sailing boats available, and we were told that one was out of service. In addition, the rescue boat was not always available. The lounge areas could be managed better. Hotel guests regularly smoked in these spaces, and it was common to see people lying down and sleeping on the sofas with their feet on the cushions! I don’t understand how this has been normalised! Considering the price, there are better options elsewhere in Europe.

Every year our family loves to stay there

We love this place. It was our second time and it was even better this time which we thought would not be possible. The natural beauty is exquisite, the food is amazing and there is so much to do. The renovation of the rooms has turned out beautifully. We were a bit taken aback the first time we came at the size and configuration of the rooms but knew what to expect this time around and the new decor is lovely. We have loved every minute. It would be great if more of the staff could speak English but they would always call an English speaking colleague if they couldn’t help. Serenity Beach and the Silent Beach are extra special.

If you put everything you want from a holiday into an AI App this Resort would come out top. The Animation Team (Obed, Gaia, Eva, Alexis, Allen, Kayla, Diogo, Cyrielle, Hamza, Nadine, Ricky and Giuliano - these are the members of the Team I met - There are 17 in total) are professional dancers of the highest calibre applying an incredible energy to every Show. Yes! They are all West End Shows. The main restaurant with Zafer at its helm is out of this world. We were treated like royalty by Esme, Emir, Sezer and Ali. Each morning the incredible Nurdan was there to help me find my deckchair. You are all truly Bellissimo!

Outstanding location and service. Almost nothing I could fault. Beach areas really good, fabulous swim lanes, excellent food choices and quality, plus best rooms are better now than they were. We have been twice here and rare for us, but we will go again. Ummu, Mertkan and Qadir super helpful in restaurants. They really gave us VIP service, and we never had to ask and certainly never chase a single thing.