Sundia Exclusive by Liberty Fethiye

This is the third consecutive year we have come to Fethiye - Sundia and we feel wonderful, having all the conditions for a successful vacation. I must mention the quality of the staff at Sundia Exclusiv by Liberty Fethiye who supported our wishes, and I would like to mention Mr. Umit - the manager and Mr. Ali - Guest room. Thank you very much for the provided conditions and for the hospitality, and we will definitely return next year!!! 🙏❤️

Excellent food and staff so obliging and kind

The staff in this hotel make it a great place to stay. Everyone of them are friendly and professional. The location is great, sea front and the beach is lovely. Definitely the best hotel in the resort. We have only been to Kalkan, in Türkiye, many many times but wanted to try another resort this time. Food is great with a good choice although it does get a bit repetitive. Spirits are top shelf not local ones that you often get in all inclusive hotels. However the wine quality could be improved. The only real negative we found was the loud music played around the pool during the day. I expected a relaxing and quiet time but the music was very loud so we spent most days on the beach. We stayed in a top floor, sea view, rooftop room. Great view but the room was on the small side. I would recommend a sea view room but not rooftop, as these are slightly bigger. We probably won’t return to the resort but anyone thinking of going to Calis, then I would recommend this hotel.

We had a really great stay at the hotel. The staff were all very friendly and welcoming, the food was really good, and overall we had a great time. A special thank you to Mete, the entertainer, who really made our stay extra enjoyable. He was always friendly, funny, energetic, and made sure everyone was having a good time. You could really see how much effort he put into entertaining everyone and creating a fun atmosphere. Mete definitely stood out and made our holiday more memorable.

I stayed at Sundia Exclusive by Liberty Fethiye with my wife and paid approximately €2,416 for one week on an All-Inclusive basis. Unfortunately, our experience was extremely disappointing and, in my opinion, nowhere near the standard that should be expected for a hotel at this price level. The problem is not one isolated incident. It is the accumulation of an extraordinary number of service failures throughout our stay. The room Upon arrival, we were given a room with a view directly onto construction works. I requested a sea-view room and had a very long and unpleasant discussion with Svetlana, whose attitude towards me was extremely rude and unprofessional. Fortunately, Mr. Humit, the evening Manager, eventually intervened and managed to find us a sea-view room. Ironically, Mr. Humit solved in a short time a problem that had previously been made unnecessarily difficult. I would like to acknowledge his professionalism. Food & All-Inclusive service The dinner quality was very disappointing and clearly not consistent with the price paid. The white wine served to my wife was mediocre. Even worse, I was asked to pay separately for fresh orange juice at breakfast despite being All-Inclusive. This is simply unacceptable. If fresh orange juice is an extra charge, this should be made absolutely clear when selling the All-Inclusive package. On 24 August, there was no dessert and no ice cream available, and a bottle of white wine that had been given to us the previous day was subsequently taken back. Spa – Sauna & Hammam This was another particularly frustrating experience. On 30 August 2026, Tanya from the Spa refused to allow me to use the Sauna or Hammam throughout the entire morning, claiming that they were reserved. I was given no satisfactory explanation as to who had reserved them, for how long, or why a hotel guest on an All-Inclusive package should be denied access to these facilities. On another occasion, Tanta refused to allow me to use eucalyptus in the Hammam, even though nobody else was using it at that time. Other problems during our stay The list continues: • Approximately one hour without Internet access while dealing with Berk. • An inconvenient towel-card system. • No clear information about stretching classes at the pool. • A fire alarm at 01:05 because of a guest smoking, with an apparently inadequate management response. • No one available to properly arrange parasols around the pool. • No service at the sunbeds to bring coffee. • At 09:15, I was refused a double Nespresso coffee at the bar facing reception because it supposedly opened at 10:00 and was sent elsewhere. • Extremely poor-quality music around the pool. • Very restrictive opening hours, making late breakfast, lunch or dinner practically impossible. • The ping-pong table disappeared approximately 24 hours after our arrival and was unavailable for around two days because of a staff tournament. This is completely unacceptable during high season. • The live band throughout the stay was disappointing. • On 28 August 2026, there were no beach towels and no sunbeds available. I had to personally contact Deniz Batman, the Front Office Manager, to resolve the problem. Overall conclusion For approximately €2,416 for one week for two people, I expected a comfortable and high-quality All-Inclusive holiday. Instead, I spent a significant part of my stay having to complain, negotiate with staff and ask management to resolve basic service problems. The number of issues is simply astonishing. This hotel has the potential to offer a good holiday, but the organisation, consistency of service and management of guest expectations need significant improvement. I have formally complained to the hotel and requested appropriate financial compensation for the cumulative service failures. I sincerely hope that Senior Management will take this complaint seriously and recognise that a simple apology or symbolic gesture would not adequately reflect the experience we had. Based on my experience, I would not recommend Sundia Exclusive by Liberty Fethiye at this price level unless the hotel significantly improves its service standards and guest management.