Supreme Marmaris Hotel

Writing ⭐ 1-Star Review – Supreme Marmaris Hotel Our experience at Supreme Marmaris Hotel was extremely disappointing from the moment we arrived. When we checked in, the hotel did not even have our booking on record, which caused unnecessary stress and inconvenience. The hotel was advertised as a 5-star hotel, but in our opinion, it was nowhere near that standard. There were cats all over the hotel, including on the beds, which was completely unacceptable. Our room was dirty, and there were no lights on the stairs, making them unsafe to use. The food was practically inedible, and we had to eat out most nights, despite paying for an all-inclusive holiday. The all-inclusive service also closed at 10:30 pm, which was very disappointing. The coffee and tea machine was broken in the mornings, and when we asked for tea, it was served in plastic cups. The staff were not helpful and showed little interest in resolving any of our concerns. Overall, this hotel was a huge letdown. It certainly did not feel like a 5-star hotel, and we would not recommend it to anyone expecting a clean, comfortable, all-inclusive holiday. In our opinion, it deserves 0 stars, not 5.

Location was the only plus side for this hotel . Staff seemed to really not care . Most of them gathering late night after closing the bar at half ten all inclusive expiring at ten . Room was ok for myself how we air con did leak on to bed and pillows . I guess it’s a matter of what you pay for however food standard service standard all inclusive standard are way below what you would expect to get for the money . Experienced manager being terribly rude to other guests saying they should leave when confronted . I would personally avoid this hotel to save any disappointment

I repeat do not come here what a run down hotel food is shocking warm flat coke and Fanta and sprite on the bar ,bar shuts 1030 pool table was like from a dump 400tl for hour room was very bad shower door missing flooded out every time used it TV didn't work nor phone in room bed was like concrete manager was arrogant didn't care if you complain he told to to go to a different hotel the spa never worked nor the jacuzzi near the pool wallpaper coming of in toilets stunk of urine ppl having money stolen from there room internet was suppressed only when ppl complain he would put it on asked for early morning knock for a trip to Rhodes Nealy didn't make it Shocking hotel do not come here ppl am going to the omnisman for false respention stay away ppl

good points - ideal location, staff friendly enough. bad points - rooms very basic and dirty, most of them have black mould on walls and in the bathroom. No TV service. Only provided with one small pillow, no extra pillows available. All inclusive package is an absolute joke. Basic offerings limited choice always cold very little variety, nothing provided for children. No snacks although this is meant to be included. Very basic local drinks included - gin vodka wine or lager. soft drinks/tea and coffee sometimes available but machine is frequently off and nothing available whatsoever after 10.30pm. No facilities in any rooms to make your own tea or coffee. Minifridge in room is hot. Air conditioner frequently leaks onto bedding which the staff then cannot change as there is apparently no spare bedding kept at the hotel. Card lock for room works intermittently, staff said its ok nobody will get in however as the place is completely openplan this is very dangerous and asking for trouble. Notified reception frequently of the issues, they basically shrug their shoulders as it seems they too are tired of all the complaints.

Worst hotel I have ever been in. Pool area dirty, loungers broken, umbrellas broken. Food disgusting. Warm flat pop that tasted like soap. Young lad on reception at night has a bad attitude. Didn't care when we were complaining. We had no fridge that work for 2 days and the smell was rotton. 5 times we had to chase this up in the end we left and went to another hotel. DO NOT GO.