Erboy Hotel

I had a fantastic stay at Hotel Erboy and it ended up being the perfect base for exploring Istanbul. The location couldn’t be better. It’s very close to the Istanbul Tram T1 Line and Eminönü Ferry Terminal, and you can easily walk to some of Istanbul’s most famous sites like the Blue Mosque, Hagia Sophia, Topkapi Palace, Grand Bazaar, Spice Bazaar, and Süleymaniye Mosque. What really made the stay special was the staff. Everyone—from the front desk to housekeeping, the restaurant team, and the shuttle drivers—was warm, welcoming, and helpful. My room was cleaned every day and always felt fresh and tidy when I came back after long days exploring the city. During my first couple of days, I was struggling with jet lag, so the hotel’s room service and restaurant were a lifesaver. The food was very good and breakfast had a great variety. The airport transfers arranged by the hotel were also perfectly on time and very comfortable both ways. Overall, the value is excellent considering the location, service, and quality. I would absolutely stay here again.

I originally intended to leave this feedback only on Google Reviews, but after receiving a shamelessly irresponsible response from the hotel, I decided to post it here as well. I do not want to tarnish the beautiful and friendly image of Turkey, but I believe guests staying at Erboy Hotel must be warned so they never have to experience this again. While the hotel facilities are decent, I must warn all travelers about the predatory transportation service arranged by the reception. We requested a van to Taksim Square (5km away). The reception arranged a vehicle without clearly disclosing that the fare would be 2,000 Lira—roughly 5-6 times the standard market rate. We only discovered this exorbitant price when it was too late to choose an alternative. They also demanded cash only. As a family traveling with a wheelchair user, we relied on the hotel's integrity, but they led us into a trap. In their response, the management claimed it was the "guest's decision to accept the fare." This is a blatant lie. We were never given a fair choice or clear prior notice; we were simply exploited because we didn't know the local rates and had limited mobility. Never trust the reception for transportation here. Use Uber or Bitaksi to avoid being scammed. Pros: Room quality and location. Cons: Lack of transparency and unethical "third-party" service recommendations.

I marked this down.5 star due to the tiny bathroom with a raised edge on the shower that i stubbed my toe on daily & the full length mirror facing the toilet (no one needs to see that!!!) the staff are fabulous, happy to help friendly and approachable. the rooms were compact but came with a fridge, kettle with tea and coffee supplies. All rooms have individual air con so you can tailor it to your preference (loved this as i like an icy cold room) beds extremely comfortable. although the bathroom is small the water pressure in the shower is excellent. Daily breakfast is geared more towards the Turkish - very carb heavy and potato/cheese dominant. but those spinach pastry things are to die for and my kryptonite!!! what's really fabulous about this hotel is its location - 1min walk to a tram stop, approx 1km either direction to the spice bazaar or blue mosque, hagia sophia - everything is walkable!!! multiple shops and restaurants are just a step away!! highly recommended place to stay and if i'm ever back here again (never say never) i'd definitely choose this hotel!!

We are back a second time to this wonderful hotel. Amazing staff, especially Foat, Durban and Ecle guest relations. Spotless hotel and friendly staff. Would definitely come back again

Room was a cubicle size when we asked for a standard double. When we inquired why the room looked different from what is on booking.com the receptions answer is that their double rooms are in various sizes and our was one of the small one. So you arw basically taking a chance with them as you may end up with a room that has no space to put youd luggage nor walk about when you put your luggage on the floor. Reception told our local agent they will provide another room the next day but next day came and there still was no room. Their stories changed daily. However, their solution was that we pay for an upgrade. Worked out well for them as they made more from us for a triple room. Not for us. Very unpleasant stay.