Calido Sol Hotel

Very nice hotel, I was first time in here i like it

Just had 4 weeks here it's just bin amazing will come again the starf was the best 👌 👍

Honestly, one of the longest reviews you’ll read. I went on this trip with two of my friends, from the moment we arrived until the day we exited, this hotel exceeded every single expectation we had. I can openly and honestly state that there wasn’t one bad thing about our stay. 1. The facilities were incredible and exactly as advertised. Honestly, lives up to the photos. 2. The room was absolutely stunning, I cannot stress how nice it was… and most importantly, THE AIRCON WORKED SO PERFECTLY, again 10/10. 3. The cleanliness throughout the hotel was impeccable. Housekeeping did an amazing job every single day, standards were high. 4. The food honestly deserves a special mention because it was absolutely mouth-watering. The best part of our stay were the staff though. They too deserve a special mention! To begin, the reception staff greeted us with genuine smiles every day, the housekeeping and cleaning staff were always so friendly, the restaurant staff and chefs were incredibly attentive and loved to chat when it wasn’t busy, honestly if you get the time, get to know the staff! They were the highlight of the stay. The team maintaining the outdoor areas always had a smile to share, the bar staff were fantastic, the security staff amazing, and the lady at the ice cream bar and outside restaurant was so kind. Every. Single. Person. We came across made us feel welcomed. Maram you were always so nice to us, such a lively, funny girl! You will forever be our highlight! ✨ Hakki, Mario, Yusuf and Sivan are also some of the nicest people we met around! Thank you to everyone who made our stay so special 🙋🏽‍♀️

Over all the hotel is nice and there is a wide range of food. Facilities are okay but the cleaning is not very pleasant. Entertainment staff are lovely and very enjoyable to be around. Unfortunately, the cleaning was a massive issue for us. Our bed sheets were not changed once in the 7 days we were in our room and nothing was cleaned or taken away when houses keeping active came in. Towels were just replaced and the dirty ones were left. Very friendly bar staff however that is not the case for everyone else in the hotel. The first 4 days of our stay, our air conditioning broke every night. We reported this to reception each time and a technician was sent to our room. At start, he seemed very nice and helpful. Eventually we were moved rooms and did not see him again in a professional manner. He bumped into my friend in the restaurant and stopped us while we were getting food. He asked her for her instagram which caught us off guard and made us feel very uncomfortable. He also asked us to meet him after he finished work at 12 to “go out with him” As we were 2 girls there alone, we did not feel as if we could say no to this request and felt it was safer for us to just go along with it and not actually accept the friend request after he left. Later that night, we went to the beach to watch the sunset and thought no more about the awkward encounter. We were then met by the technician again and he stopped us for the second time. He used google translate to ask us why my friend had not accepted the request and if we were free to meet him after work. Again, we played it off and left as soon as we could to avoid the situation. We did not agree to meet him and even engage in any sort of conversation after the initial incident. The last 4 days of our holiday, we spent all evening trying to avoid him as he would follow us around and also stare at us making us uncomfortable. This was a reoccurring issue. Unfortunately this is not the only member of staff that made us feel uncomfortable during our stay. Multiple members of the restaurant staff were extremely touchy and also asked inappropriate questions. As previously mentioned, we were 2 young girls there alone in a county that is unfamiliar to us so this is completely unacceptable in every aspect. We reported this to hotel manager and the operational manager and were met with the response of “we will look into this”. Our transfer was waiting outside of the hotel and we had to leave, we offered to take an email address so we could send all the information via email however we were told this was not necessary and to have a nice flight. This situation is extremely serious and should not be brushed off as if nothing has happened. I hope this does not happen to anyone else that stays here and that something will do done.

Great location near the beach, positive atmosphere, politeted staff, clean rooms, affordable price for the service it offers, delicious food, good program for kids