Best Western Empire Palace

We had a very pleasant stay at the Best Western Empire Palace and would give it 4/5. The service was undoubtedly one of the highlights of our stay. The staff were exceptionally friendly, approachable and helpful, always available whenever we needed assistance. The cleanliness of the room was impeccable — genuinely one of the best we have experienced in a hotel, which made a very positive impression. The location is also excellent, making it easy to explore the city and reach the main attractions. We stayed in a Double Room, which was a good size and had everything we needed. The bathroom was clean and well equipped. The main drawback is that the room and furnishings are beginning to feel somewhat dated. Unfortunately, the bed and pillows were not particularly comfortable, and I actually experienced some back pain after sleeping there, which affected the overall comfort of the stay. Breakfast was perfectly acceptable, but probably the weakest aspect of the hotel. There was a reasonable selection, although the variety was somewhat limited, and it did not stand out compared with the other aspects of the hotel. Overall, the Best Western Empire Palace offers excellent service, outstanding cleanliness and a very convenient location. With some updates to the rooms and an improvement in breakfast variety, it could become an even stronger hotel experience.

The Hotel was well presented, well serviced and the staff could not have been more helpful

This charming, little hotel is quite unique, with lots of personality. When first entering the lobby & breakfast room, you immediately feel you have arrived in Türkiye. Here you’ll find lots of gold leaf, stain-glass windows & antique style lounge chairs. What’s not to love? Located in a vibrant area, within easy walking distance of the major sites of Istanbul. There’s also a tram stop nearby. Furthermore, this hotel has its own spa as well as a restaurant/bar attached. The rooms are spotlessly clean and comfortable. But the highlight for me was the staff. They were always smiling, professional and extremely helpful. Great value for money. Highly recommended.

We stayed in Best Western during our stay in Istanbul. Mr Irfan helped us during our stay. Very nice staff. Good hotel and in a very good place. Near the tram and metro station. Near Gulhane Park and walking distance to the Sultan Ahmet Mosque and Hagia Sophia. We had a wonderful stay.

It was amazing experience, was very close tp all amenities and historical museums and places pf interest, especially to the Gulhane Park!