Wyndham Istanbul Old City

Got to the hotel and there was no one to help us unload our cases so we had to fo it ourselves, meaning lugging up our 17 suitcases up the steps (there is no disabled or ramped access). There is no door security either so you will have to dodge the people sat on the steps frequently having a smoke - hard to tell if they are guests or locals. This hotel is run on surprisingly few staff so we had to lug our cases to our rooms ourselves. Given the lifts/elevators are tiny, this will keep you busy all evening. The hotel is very old so the hallways are narrow and dingy, and the ceilings low. Entering our standard rooms, we discovered there were no windows. Yes, you read it right, no windows - and we were told "most of the rooms in the hotel have no windows" (???). Not sure if that is even legal but hey ho. You'll also often find a large jacuzzi randomly next to your bed, but I'll wager you wouldn't expect to find flies exiting the rusty jet rings, nor stained sheets, stinking duvet covers like old milk and curtains that aren't even wide enough to cover the "windows" (lighted panel). There's cracked tiles, broken fittings, not a single room was liveable. We tried to complain to the manager and after being screamed at we were offered rooms at the sister hotel - yes the one with windows facing concrete walls, leaking ceilings and rooms barely big enough to swing your legs. Meanwhile, back at Wyndham mansions, this review would start to resemble a 1970s horror novel when we start talking about the lobby, the breakfast, pool etc but I shall indulge the reader no longer and only ask one question - does the above, and all the other negative reviews, sound like a 5* hotel? Or even a 2* hotels. Final point - ignore positive posts about "good location" - all city hotels in Istanbul are in a good location. Its that kind of city.

Great location. Great rooftop pool. Cleaning was awful, need a lot of improvement on this side. Rooms are comfy. The ac is very loud. The doors are slamming all the time.

I was very disappointed with my stay at the Wyndham Old City Istanbul. The shower in our room was broken and did not work properly, which was very inconvenient. Despite informing the hotel, the issue was not resolved satisfactorily. The breakfast was also disappointing. The selection was limited, the quality was only average, and there were not enough shaded seating areas, making it uncomfortable to enjoy breakfast, especially in the morning sun. To make matters worse, a pair of flip-flops disappeared from our room during our stay. Although they were not of great value, it is unacceptable that personal belongings go missing from a hotel room. Overall, this hotel did not meet the standards I expected from the Wyndham brand. Unfortunately, I cannot recommend it based on my experience.

Very negative experience. The room was extremely humid, with obvious water seeping from the ceiling and mold spreading all over the walls, making the environment unhealthy and decidedly unpleasant. When we reported the problem to reception, the assistance we received was disappointing: the staff was unhelpful and did not provide adequate support. Furthermore, we felt that our reports were not taken seriously. An experience we don't feel like recommending.

very friendly and family-friendly, clean and the hamam is great