- Locație
- Calitatea cazării
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Holly Maya C2026-07-30
Staying at this hotel was the worst mistake of my life, and I have made plenty. Not only are rooms unclean and infested with black mould and damp, the WiFi does not work and staff are extremely rude and unpleasant. Upon arrival, we were shocked to discover a strong damp smell in the room and the bathroom was covered in mould. There was no wifi and the safe did not work. We then proceeded to ask for a different room and the girl at reception laughed in our face and said they were fully booked and that the website disclosed there was no WiFi in the rooms which was not true. We then complained to the woman at guest relations who said she could upgrade us to another room a few days later. We accepted this but stated we would want some reimbursement for the days we had to suffer in this room. We asked to speak to the manager and at first were told no but after insisting she eventually came out. Her extreme lack of English meant she did not understand what we were saying and much of the time was just ignoring us and staring at us blankly. Whenever she would reply, it would be ‘no why should I?’ Eventually we walked away defeated. Furthermore, the staff at reception all have an attitude problem and are not helpful when ordering taxis and visibly roll their eyes when asked. I don’t know what their problem is given Uber doesnt work there and it’s supposed to be a 5* hotel. The organisation of the taxis is also really bad and it’s confusing to know who’s taxi is whose so if you don’t sprint outside you will miss it. However I must say the valet staff are excellent and are the only helpful people in the entire hotel. They are the ones who sort out taxis in extremely hot weather and go above what their role entails. The hotel could learn a lot from them. Shoutout to Suleiman and Emihran from the valet service. Also bear in mind not many staff members speak English in this hotel even though the website says differently. If you get a room on the ground floor, beware as it seems the mould comes in from the swimming pool. DO NOT BOOK THIS PLACE!!!!!! I can ensure you will be disappointed.
- Jet291167333962026-07-01Excepțional
Everything was just perfect all food and stuff and view was amazing I really recommend
- florjan m2026-06-21Excepțional
We spent one week at Delta Hotels by Marriott Bodrum with our family, and we had a wonderful vacation. Everything was very good, from the facilities to the food and service. The staff were always friendly, professional, and very polite, making us feel welcome throughout our stay. A special thank you to the entertainment team – Ahmed, Su, and Sude. They were amazing, energetic, and always made sure guests had a great time. Their activities and positive attitude made our holiday even more enjoyable. We highly recommend this hotel to families looking for a relaxing and enjoyable vacation in Bodrum. We would be happy to come back again! Thank you for a great holiday! 😊


