Natur Garden

located so close to the beach and supermarket, tons of bars and food places close by, in the hotel the food is amazing and Serhat sorted us out with everything we could ever want or need.

Staying here now and the hotel is beyond amazing. Hotel rooms are clean and comfy. The food was like from a 5 star restaurant. All staff are friendly and helpful where they can. Serhat Bekler in particular was amazing giving us a great experience and helped when we need help. Cannot recommend enough

Small hotel with garden, beautiful patio, al fresco dining (indoor dining also available), bar under the grapevines... so there is a bit of a ‘garden’ feel to it. Be sure to bring something to protect you against the mosquitoes! Rooms with air conditioning, electronic safe included (can hold a laptop), but no/barely any hot water in the morning! Food mainly chicken and turkey, also Turkish pizza. Good breakfast with fried eggs, etc. Don't look too close to cutlery and glasses. Crazy rules such as drinks only in plastic cups & only small pints before 6 p.m., glasses are for after 6 p.m.; you get half a glass of wine (you can ask for 2 or 4 at the same time). Within walking distance is a private beach with a grumpy supervisor (for some reason he thought my parasol should be closed when I wanted shade...). Nice walk from the Marina to Akvaryum Koyu - lots of hidden beaches (bring your aqua shoes).

This is our 4th year here at Natur garden, and we are dissatisfied this year and won’t be booking to stay here again. Coming to Bitez year after year booking the same hotel you know what you’re expecting. We see it as just a bed and some where to freshen up as we are hardly in our room. But this year was different, the WiFi was so poor when we asked about it we was told a technician would be coming to sort. We are day 8 into our holiday and still no WiFi only around the pool and reception area. Me and my husband booked a double room and received a twin single room, again when mentioned to reception we got told to push our bed together? One roll over the wrong way and them beds were splitting apart. The reception staff got the manager and we was just met with shrugs and when showing us another room at the back of the hotel and smelt like drainage the manager said it’s never used and they can air it out. Not good enough for the cost we have paid. They do not really cater for English, we don’t mind however at meal times we really struggled only pasta and occasional chicken. Room wasn’t cleaned properly, dirty fridge, stains left from previous hotel guests. Again when mentioned to the manager he didn’t care, he told us our hotel was full. I asked, any spare at checkout? He said no not for what we wanted. We were put in a room next to the janitors so was woken up every morning by the trolley being lugged out of the cupboard early. Ashame really as we basically had to put up and shut up. Unfortunately next year’s trip won’t consist of Natur Garden and will be finding elsewhere to stay.

Literally got back from Natur Garden on Sunday and I shall start by saying that we had a really enjoyable holiday. We had read the reviews and still preferred a budget all-inclusive so were not expecting miracles. The hotel itself is very average with a mixture of pros and cons. The rooms are very outdated and it feels that over the years they have received little maintenance and now almost require a complete re-fit. Ripped net curtain, chipped plasterboard, a dodgy shower door, broken toilet roll holder and the door handle fell off. I know we could have tried to move but once we had unpacked it just wasn't worth the trouble and my daughters room was no better, so I have a sense they are all the same. Food was adequate, we always found something that worked for us. Unfortunately there was always something not working or that they had run out of (coffee/juice machine, cups, cutlery etc). Rather than buy more they are constantly collecting stuff from the tables and whisking them off to the kitchen to clean and out out again. Not the most relaxing environment. Bar was local drinks and glasses/cups very small. No ice creams, which we would have been happy to pay for if available. The pool is what makes it. Clean and a nice vibe. Always sunbeds available and a lovely grass area which was under-used but gave some shade when required. Bitez is beautiful and really made it for us. Lots of bars and restaurants (recommend Queens) and very chilled. No nightclubs but some good bars that stayed open late if required. Yes, you are expected to pay for drinks in return for a sunbed if you use one that belongs to an operator but seemed fair to us.