TUI BLUE Ephesus

The kids chose it and I’m so glad I left the decision to them. We had so much funand we’ve already made a reservation again for this year. We can’t wait for the vacation to come!”

We had a great stay at this hotel with my family. The rooms were clean and comfortable, the staff was friendly and the food was delicious. It’s a perfect choice for a relaxing family vacation

The restaurant staff are very friendly and attentive. TUI entertainment and kids club teams are excellent and made our holiday memorable. The aqua park next to the hotel is almost on a level with Siam Park in Tenerife with plenty of rides and areas for all to enjoy. The room we stayed in was spacious enough to accommodate us and the children, and it consisted of a separate room. We were very pleased that it was cleaned daily. Although the hotel itself is geared entirely toward families with children, both our room and the hotel in general were very quiet and peaceful. There are circa 30 small turtles to the right hand side of the beach which are well worth a visit, take a slice of bread and they will turn up.

We had a fantastic holiday at ephesus. I would especially like to mention Seval 😊from restaurant. her warm smile excellent service and the way she welcomed us sincerely every time we visited made a big difference. After the first day she even remembered our drinks and brought them without asking which was truly impressive. The food was delicious with a wide variety of options. The hotel itself is very spacious clean and beautifully green. We absolutely loved the garden landscaping. Aquapark was definitely our favorite part. The location is also great you can reach Kuşadası city center by taxi for 10€. Ephesus is a must see and the saturday market in selcuk is also worth visiting. The sunset from the pier is simply stunning. Rooms were cleaned every day and the indonesian maid did an excellent job. Overall we had a wonderful family stay and were very satisfied with everything.

There is a lot to mention as to how bad this hotel is, please take on board the other negative reviews as they truly are an indicator of how your potential stay will pan out.   My wife slipped on a wet floor with no signs or indication that it had been cleaned which we reported to the Tui rep who initially seemed concerned as my wife had hurt herself but as soon as we left Tui gave up, didn't register the injury, didn't really make any effort to look into the accident and completely dismissed the whole thing, even though I suggested looking at the cameras for proof, they didn't bother.  Tui after care team raised a complaint for me and the response from the hotel after waiting for months and much pressure from me was they couldn't see anything on the cameras even though they didn't know the day, time or what my wife looked like as Tui hadn't completed the report but we're still able to tell me nothing happened. The tiles around the pool were broken and the pool was generally in disrepair as well as the sun beds. The ‘entertainment’ was a joke, the same thing pretty much every night for 10 nights with slight changes The food is bad, no real choice at lunchtime as the food is essentially the same every day apart from maybe two changes which meant I struggled as an adult but my children struggled even more to find something to eat. Consequently there are lots of children with plates of chips and onion rings for their lunch every day. There are lots of flies and long queues for the donner kebab as this is the only thing people want and it takes ages to serve as they cook one at a time for a whole hotel.  I was ill after a couple of days with dizziness and bad diarrhea, something that seems to be commonplace at this hotel from other reviews and the WhatsApp group messages added by other customers at the time asking for diaralite to ease their pain. As a result I missed nearly 3 days of the holiday with my children as I was either in bed in pain or on the toilet. There were not any real options for food in the restaurant and the quality was bad. For example, the restaurant produced prawn tacos for people to collect at will but they had been sitting there for hours in 35 degree heat with flies buzzing around.  We struggled in the evening to find anything nice and different to eat and joined the long line for pizza as this offered something we could eat, along with everybody else. The beer was disgusting and flat and simply not drinkable so I drank coke, even though we paid a fortune for the holiday. The activities run by Tui were awful and the pizza cooking was initially taken by the waitress who couldn't speak English until a rep came to take over, the waitress was a lot better. Tui cancelled an excursion without telling us and the ones we did go on were rubbish and a waste of time, my son was sick on the coach and was complaining of an upset stomach after his breakfast.  Stay away and go somewhere else as it was a real disappointment.