Royal Mandarin Hotel & Resort

We had an absolutely wonderful stay at this hotel! Everything was great - the food was delicious, the entertainment was fun and engaging, and the overall atmosphere was fantastic. The staff were incredibly polite, friendly, and always willing to help. We especially appreciated being able to relax on the beach without being constantly approached by vendors. The whole experience felt welcoming, peaceful, and full of genuine hospitality. I would especially like to thank a few amazing members of the team who made our holiday truly unforgettable! 🍹 Godfrey - Bartender Thank you for creating such a fantastic atmosphere, for the great conversations, and for making your bar the best place to spend time! Your friendliness and positive energy made every visit special. It was always a pleasure to stop by, have a drink, and enjoy a good conversation. 🥂 Nasra - Waitress Thank you for the excellent service, your warm attitude, and all the wonderful conversations! You made every visit to the restaurant feel special, and your attention and friendliness really made a difference to our holiday. 💛 Marsa - Hostess A huge thank you for all your help, care, and genuine involvement in making our holiday amazing. It was clear that you truly cared about our experience and always did your best to help us. That kind of personal attention means a lot and will definitely be remembered! 🌟 MacDonald - Restaurant Manager Thank you for all the positivity and good vibes you brought to our holiday! We also really appreciated your recommendation to visit Stone Town. Your advice helped us discover another wonderful part of Zanzibar and made our holiday even more memorable. Overall, our holiday was a 10 out of 10! We are leaving with wonderful memories, lots of positive emotions, and sincere gratitude to the entire hotel team. People like you are what make a hotel truly special and make guests want to come back again. Thank you all for an unforgettable holiday! We hope to see you again soon! ❤️🌴

I chose this hotel because of the reviews I read this is by no way à 5 star hotel the bathroom needed à deep clean and quite often had a sewerage smell The sheets were full of bobbles and needed replacing the towels and bathrobes were grey and needed replacing the mosquito net had holes in it The curtains didn’t meet when pulled on so light came into the room But the staff were all lovely apart from the manager Ahmed the reviews are so good because he fills them in himself I was approached on our last morning and he asked who had booked our holiday me or my husband we were not sure what he was meaning but before we knew it he had my phone and completed the review on booking .com no wonder the reviews are so good when he is completing them himself so beware do not book this hotel on the reviews but like I mentioned all the other staff were wonderful but more à 3 star than à 5 star They mention they have 2 restaurants apart from buffet which was another reason we booked it but the so called Italian had nothing on several occasions apart from chicken and tiramisu and the seafood restaurant which I was looking forward to was never open shame because could be a lovely place if money was spent on hotel

We switched to the Royal Mandarin partway through our Zanzibar trip and only wished we'd done it sooner. For the price, it genuinely overdelivers. The rooms were very comfortable and we spent a lot of time around the pools, which were great. The service was the real highlight. The staff were warm and attentive throughout, and Ahmed went out of his way to look after us. He was genuinely helpful and clearly cares about guests having a good time. The food was solid, and honestly better than most of what we ate elsewhere on the island. We never found a truly memorable meal anywhere in Zanzibar, so that's no mark against this place. If you're after a comfortable, friendly, well-priced base in Zanzibar, this one's an easy recommendation.

I had a lovely time! Everyone was extremely nice, polite and happy! We enjoyed every single moment of our stay! We specifically gratitude some special employees of this resort for making our trip the best! Thank you to Faustine and Tammy in the animation team. Ibrahim in the massage team. McDonald in the FB team! Ahmed, the hotel manager! And of course everyone else in the hotel, you are amazing!

Everything is jut perfect. The hotel is relatively smal and extremely cosy. But the main advantage is staff, very friendly and hispitable.