The Royal Zanzibar Beach Resort

I need to say that I am reviewing just one part of Royal Zanzibar Beach Resort. As far as the pools, servers, and food, it was really truly amazing. Their concierge, namely Christopher was pretty much useless. We arrived from safari and the serengeti without our luggage, and he didn't offer a single item to help us out, not even a toothbrush. The next day we bumped into him and he asked us if we had received our luggage, which was no. He said, "Well, have a nice day.." Can you believe that? And we paid over $1100 a night for a beach front suite. If you are used to high end resorts/concierge/welcome in the rest of the world, be preparred to be sorely disappointed.. They didn't even offer us a drink or a towlette after hours of travel. Other than this, if my review had been just for the resort itself it would have been a four. What I am reporting on, is their security and the fact that my diamond engagement ring was stolen from our room on the day we were to leave. We are still in process, but I haven't received any response for over a week so I think they've gone as far as they are prepared to go. The facts are these and you can decide where you lean but you should be aware in case you're going to visit there. On the day of leaving I wanted to buy a few more bracelets on the beach and since I didn't want to flash big bling on the beach, I took off my wedding and engagement rings and put them in the safe. It was 10 a.m. My wedding rings are a set--that is the wedding band and its mate curve in towards the diamond engagement ring, looking like one ring, but are three. We returned at 5:30 to finish packing which we did. At 6:45 we decided to go for dinner, so we opened the safe and... the engagement ring was gone. Everything else was there, but the big ring was gone. Ok. First thought. Did it fall out somehow? The safe was closed, but just in the off-chance it did, we scoured the room on our hands and knees and our luggage for 3 hours. It was nowhere to be found. The ring HAD to be there, as it was in the room when I saw it last. We needed to leave, so we reported it. Long story short: They looked at the available CCTV footage, room door and safe logs, and said they saw nothing suspicious, indicating that I had somehow missplaced it. Here is the conundrum: My husband and I have been married for over 45 years, and he gave me that ring over 45 years ago when he proposed. I've always worn all 3 as a set; take them off as a set; put them on as a set. If I had lost or missplaced that ring, why were the other 2 rings still in the safe? I believe that whoever took it, left everything else in the safe to strongly suggest I had lost or missplaced it. No suspicion then, right? Put the blame on the rich tourist. So, as extremely unlikely someone was to have stolen it, it is even more extremely unlikely that I missplaced or lost it. There you have it. I've asked for their footage for our insurance, and the response I received was nothing but crickets. Oh and one more thing. We had gone on a Safari before Zanzibar and our guide kept asking us if we had our passports, and money, physically on us. I thought this was a little over-kill, so I told him on day 4 that I had left our valuables in the lodge safe. His response was: "Those safes, aren't always safe." Plus, a detective friend of ours said that on vacation once, their safe battery had depleted and so they couldn't open their safe. Hotel personnel came in, and hit the underside of the small safe with a mallet, and it popped open.. without using a combination. I'll let you decide. If you go there, you'll have a wonderful time, provided you don't leave valuables in their safes. THEY ARE NOT SAFE, THERE!

An absolutely wonderful experience from start to finish! This resort is truly a beautiful place, with stunning surroundings, a relaxing atmosphere, and exceptional attention to detail. Everything was spotless, well-maintained, and beautifully taken care of. The staff deserve a special mention: everyone was incredibly kind, welcoming, friendly, and always ready to help with a genuine smile, Mr. Godlove in particular. The entire resort has such a lovely atmosphere, and every detail makes you feel comfortable and at home. The service, cleanliness, beautiful setting, and overall experience exceeded our expectations. We truly enjoyed every moment of our stay and would happily come back. Highly recommended to anyone looking for a beautiful place to relax and enjoy an unforgettable holiday!

Good hotel Mr Godlove and fatna are the number one.

An absolutely excellent hotel! The rooms are beautiful, the food is delicious, and the entire experience was wonderful. A special mention goes to the amazing animation team, who made our stay even more enjoyable and unforgettable. Everything was simply perfect! We had an incredible holiday and would definitely love to come back, Petra

I had an absolutely wonderful experience staying at the beautiful Royal Zanzibar Beach Resort. From start to finish, everything exceeded my expectations. The hospitality was exceptional, the staff were warm, welcoming and attentive, and the level of service made the entire experience even more special. The food was fantastic, with a great variety to enjoy, and all the facilities, conveniences and services provided made our stay comfortable, relaxing and truly memorable. Everything was well taken care of, allowing us to simply relax and enjoy every moment of our holiday. Special thanks to Chef Hans who really took care of our family’s catering needs. Always giving us a hand taking our plates to the table and for birthday requests. It was my husbands birthday and the way the staff brought a cake surprising him and singing so cheerfully just made his day even more memorable! Thank you beautiful staff, Scholastica Vivian Jackson Warda, Clinton Frank in the buggy. So many of you!! Seeing your smile every morning really made our day, every day! Royal Zanzibar Beach Resort was everything I hoped for and more. The beautiful surroundings, excellent hospitality and overall experience made it a holiday to remember. Every penny I spent was absolutely worth it! I would happily recommend Royal Zanzibar Beach Resort to anyone looking for a beautiful, stress-free and unforgettable holiday. I would definitely book again! ❤️🌴☀️