Grifid Hotel Vistamar

I had a very pleasant stay at GRIFID Vistamar. It is a very good four-star hotel with delicious food, attentive staff, and clean, comfortable rooms. There was a small misunderstanding with reception at the beginning of my stay. However, after I contacted Booking.com, my request was addressed promptly. I would especially like to thank Kremena Yaneva for her professionalism, kindness, and understanding. She listened carefully and ensured that all my requests were accommodated. She clearly knows her work and understands how to respond to different guests’ needs. Employees like her make guests feel valued and want to return. Special thanks also go to the two buffet managers, both named Nikolay. The buffet offers a wonderful variety of delicious food, with something for every taste. Everything is spotlessly clean and well organized. The staff work smoothly together and are friendly and attentive. The bakery deserves its own mention: I have never tasted such delicious croissants anywhere in the world! The rooms are clean and equipped with everything needed for a comfortable stay. There were no bathrobes or slippers in my room, although I’m not sure whether they are available upon request. This stay left me with a wonderful impression of GRIFID hotels and made me especially curious about GRIFID Noa. I would be delighted to experience it on my next visit and see more of what GRIFID has to offer. Highly recommended!

This hotel fully meets every expectation for a relaxing holiday. The cleanliness is outstanding, the food is excellent, and the staff are always friendly, professional, and willing to help. The buffet offers a wide variety of both local and international dishes, all prepared to a high standard. A special thank you to Maître Nikolay Nikolov and his team for their professionalism, attention to detail, and exceptional service throughout our stay. The entertainment team is also fantastic and very engaging. A special mention goes to Konstantin Tsolov, whose energy, enthusiasm, and friendliness made our experience even more enjoyable. Thank you for making us feel at home. We highly recommend this hotel and would gladly return! Highly recommended! 👏😊

Happy to be here for 3y in a row! Spacious and clean rooms(thanks to Widianna from Bali). Good vacation vibes, good food, good service.

The hotel and location is nice, however there are still points of improvement. It started one day upfront my arrival when they sent me a email to inform me that they do not have a room for me and my family and they offer in another hotel, but when I asked for complementary parking, suddenly it was fine - I left home already disappointed and frustrated, almost ruined my vacation that not even started. There was no pool for small kids so we spent a lot of time in the mini club area. Luckily we met Matteo, Konstantin, Louis, Quentin, Stefi, Flavie & Ilias! Matteo and Konstantin came to say goodbye on our last day, very nice people. All were super cool, made a lot of activities with kids but also with adults, so it was fun. The playground was not that clean, however the animators were very entertaining. The food was good, but evey day the same types, the deserts not that tasty, just looking good. The room was not deep cleaned, I would expect more for a 4 stars hotel, no slippers, no bathrobe, etc. Every day I had to chaise the cleaning employee for coffee and sugar because he was always forgetting to add it when cleaning. The atmosphere in general was nice, but some details need more focus. Noise level was ok, we were on the 3rd floor with sea view and was not that bad, the only noise was when they were using the microphone for entertainment, which was coupe of times per day. Pool was nice, bar super ok. The Italian night was a bit disappointing since expectations were higher compared to what we had already in the previous days in the dining area. Overall was ok, but I would not repeat the experience, I had big expectations from Grifid chain hotels, this was a downgrade.

We had a nice holiday in hotel Vistamar and chosen the best week because of the 25 years celabrating Grifid Hotels✨! With had a quiet room with a wonderful view! The animation team gives us a week with lot of fun, crazy games and unforgettable moments and memories! Thanks again to Matteo, Constantin ( Kosio😉), Louis, Quentin, Stefi, Flavie & Ilias!😘 Special thanks to Matteo to come on his off-day to say goodbye on our last day! ❤️ Lot of warm greetings, Kizzy, Tom & Elias🙌