Sentido Marea - Informații
Localizare:
- aprox. 1 km de centru
- aprox. 10 m de plajă
- la aproximativ 30 km de aeroport
- Locație
- Calitatea cazării
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- N5197AHmarkh2026-09-25Excepțional
Sentido Marea - Sept 2026 - 2 "mature" adults. Lovely warm welcome, we were the only 2 English guests in the hotel throughout our stay but most people spoke enough English for us to chat & communicate. The hotel is fabulous, could easily be 5*, can't fault the food or drink offered throughout, except for 1 a la carte meal we were very well fed & watered. The chef made a Veggie Moussaka by special request for my partner, it was lovely. The bar/waiting staff are mainly from Bali, so polite & friendly. Yogi was our favourite barman, he made whatever you wanted with no fuss, the "Pine Killer" is a bit too tasty as my head showed the day after 🤯 The hotel is spotlessly clean, rooms serviced every day with beds made & fresh towels if required. Katya at guest relations is lovely, very knowledgeable about the area & didn't push the excursions which was nice. I wish I could give the hotel 10/10 but sadly there were some minor issues that need mentioning, have to say we had exemplary service from Katya when we gave her our feedback, see below. We had no a/c for a day & night, some kind of system failure but when reported the maintenance man arrived within 5mins, not really the hotels fault. Sadly the same happened again on our last but one night, slept with the balcony door open for some air. It transpired that the a/c is centrally controlled & they had switched it from cooling to heating due to the external temp dropping to below 20c. Imho room temp should be controlled by guests in the room not by a central system. Second problem was the a la carte Bulgarian night. The menu lists Lavash bread & dips as an "appetiser". We asked for 2 portions as our "starter", nope, that was not allowed, only 1 portion per couple! Within a minute of it arriving the waiter appeared with our main courses. Apparently this is a Bulgarian custom, if so then fair comment but certainly not my style of eating a nice meal. We had already eaten in the same restaurant 4 days earlier & it was perfect! They kindly supplied a bottle of Prosecco & cake for my birthday dinner which was a lovely touch. After feeding back the poor experience to Katya we we had a bottle of Prosecco & a fruit platter delivered to our room by way of an apology. This shows the quality of customer care you hope for from any company when there's a hiccup. The beach & beach bar area are great, loved swimming in the non salty Black sea. Indoor & outdoor pools are very good, no fight for a sunbed here or the beach. The "quiet zone" on the 5th floor is heaven, adults only with a bar on "trust", lovely sunbeds with extra thick cushions & showers to cool off, crying out for an infinity pool but apparently the structure wont take the weight, oh well... Can't give any info on evening entertainment, it was at an amphitheatre nearby split by several hotels, I got sidetracked by the Pine Killers after dinner! Would I recommend this hotel? Yes, in a heartbeat, the niggles were minor, solid 9.5/10
- Emma E2026-09-21
I honestly don’t even know where to begin. The hotel may be okay for adults, but it is absolutely not suitable for children. There is practically no proper food for children. The so-called kids’ menu consists of pasta with processed meat or sausages, oatmeal with added sugar, and almost everything is prepared with a lot of sugar, Vegeta seasoning, and an excessive amount of salt. My 2-year-old has spent most of our stay vomiting. We simply had nothing suitable for him to eat, and it was extremely difficult to get the staff to prepare something separately, such as plain boiled rice or unseasoned meat. One day at lunchtime, I literally begged them, with tears in my eyes, to bring my child some boiled potatoes and chicken breast. Instead, they brought me what you can see in the attached photos. I simply cannot understand how a hotel that advertises itself as family-friendly can have absolutely nothing suitable for a small child. Not even a plain yogurt. Also, avoid the first floor at all costs. The smell of urine and feces in the corridor was absolutely horrible. I can only assume that this is where they accommodate mostly elderly guests, given the smell and the overall situation. We also asked them to either change our room or speak to the guests above us because they were making an unbearable amount of noise both during the day and throughout the night. Instead, they moved us to the first floor, despite knowing what the conditions there were like. With a 2-year-old child! After repeatedly insisting that there was no other room available, suddenly, as if by magic, a room on the second floor became available. Not to mention that we were treated differently as guests because they saw us as a young couple. Our complaints were not taken seriously at all; instead, they were dismissed and even treated as a joke. Update: My child has now been vomiting for two days. Whether this was caused by the food served at the hotel or by some kind of infection, we cannot know for certain, but given the whole situation, we have decided to leave. We will seek medical attention for our child and will also file a formal complaint with the relevant consumer protection authorities. Something is clearly not right there, and this situation should be properly investigated. Overall, this has been an extremely disappointing experience, especially for a hotel that is supposed to be suitable for families with children. I would definitely not recommend it for families travelling with young children.
- danyelamarya2026-09-11Excepțional
Simply the Best Sentido Marea, Our Happy Place ❤️ This was our 6th year choosing the Grifid family, and we can honestly say that since 2023, Sentido Marea has been in a league of its own for us. There are hotels you visit, hotels you enjoy, and then there are hotels you fall in love with. Sentido Marea is definitely the last one. For us, it is no longer simply a hotel. It has become our happy place, our escape, and a place that feels incredibly close to home. The moment we walk through the doors, something changes. We immediately feel relaxed, happy and completely at ease. It is that rare feeling of knowing that you are exactly where you are supposed to be. From the very first moment, the wonderful reception team makes you feel genuinely welcomed. Being greeted with refreshing drinks, warm smiles and such kindness sets the tone for the entire stay. And that feeling of being cared for never disappears. The cleanliness of the rooms is impeccable, the service is exceptional, and the entire staff is incredibly kind, attentive and professional. Every little detail seems to have been thought of, and you can truly feel the passion and dedication behind the experience. And the food… absolutely sublime. The quality, variety, freshness and presentation are outstanding. Every meal is something to look forward to, and somehow, even after several stays, the culinary experience continues to impress us. And then there are the bars… simply a dream. The atmosphere, the drinks, the service, the music and the whole vibe are just divine. You find yourself wanting to stay for one more drink, one more conversation, one more beautiful evening, because you simply don’t want the moment to end. But perhaps the most difficult thing to describe is the atmosphere of Sentido Marea. There is a certain energy here that cannot really be put into words. It is something you feel. From the moment we arrive, we feel like we have truly arrived at our happy place. A very special thank you goes to the management team as well. It is obvious that this hotel is led by people who genuinely understand what true hospitality means. The organization, the standards, the attention to detail and the consistency of the service are remarkable. Most importantly, you can see that the team works together with a genuine sense of pride and care. Great management creates great teams, and Sentido Marea is a perfect example of that. After six years of choosing Grifid, we can say with complete honesty that Sentido Marea has reached the very top for us. Since 2023, it has been our number one choice, and it has set the bar incredibly high. There are simply no words that can fully describe what this place means to us. Every time we leave, we take wonderful memories with us, but at the same time, a little part of us is already waiting to come back. For us, Sentido Marea is not just a magnificent hotel. It is a feeling. It is the feeling of arriving, letting go of everything, and feeling that for a few precious days, everything is exactly where it should be. Thank you to the entire Sentido Marea team for creating a place that feels so special and for giving us memories we will carry with us long after we leave. We are already counting the days until we return. ❤️ See you very soon, Sentido Marea. Our happy place will always be waiting for us.


