Sol Nessebar Resort

We was a family of 32 people staying at the Mare. The location is a quieter part of Bulgaria just outside Sunny Beach (haggle with taxi drivers before getting in car as they will try ripping you off. 20 euros tops). When we arrived it was the start of the season and was about 50% full. The rooms was basic but very clean and cleaned every day and had everything in that you needed for a comfortable stay. The aircon was probably the best we have had in any hotel. We had a balcony with a pool view. The cleaners are very friendly and cannot do enough for you, always working with a smile on their face. The public toilets was also very clean. The restaurant staff however need to learn to smile. Unless you are a very picky eater you will find the food fine as there was always plenty of choice from fish, pork, chicken, lamb and plenty of salads potatoes and chips. By the end of the week the hotel was full and you could see the difference however there was more than enough sun beds still around the pools and the water slides which was fantastic. There must be at least 6 outdoor pools, a toddlers pool and an indoor pool. We had family members from 1 year old up to 70 plus and everyone loved the holiday. We read a lot of reviews before coming out and was dreading what we was going to turn up to. Either I have very low standards or people just love to moan. We had a great time and would defo go again.

Hi please confirm if you still Provide towels for round the pool and

The hotel itself was good for kids and generally clean most of the tourists there were eastern Europeans which was not such a big deal but you get the rudeness and ignorance as well , the staff were misserable and looked like they didn't want to be there ,the towel lady looked like she hated her life and everyone else , the waterpark is good for the kids but lifeguards are either on there phone and again misserable, the beach was pretty crap ! the food is average nothing special at all , around the hotel there is nothing to do but the old town and sunny beach is a 10 min taxi driver away ....... Overall would never stay in this hotel again more 3 star than 4

Pros.. nice hotel we had fantastic view kettle provided as soon as we asked, staff polite room cleaned every day, food very nice. Loved the pool and even had a go on the big water slides! Cons..predominantly eastern European guests, didn't hear an English voice for 3 days! For us as a couple this was not the place for us but if you have children you will love it, plenty of entertainment for them but the evening entertainment was let's say average. Bar closes at 11. All drinks served anywhere but on the terrace are in paper cups and the so called cocktails are out of a machine into paper cup .. horrible! Food was fine but we were not aware that all the speciality restaurants closed beginning of September so it was the dining room or nothing. During the day food was sparse especially for the English palette! In summary do not go as a couple but kids will love it

Arrived 8th September, first impressions were good, greeted by a nice receptionist and bell boy who took cases to room, rooms nice and clean however a socket in bathroom was hanging out by shower and bath panel hanging off, this didn't really bother us, there is no kettle in room (we took a travel kettle), it's has potential to be a great hotel. Bad points: Most of the older staff very rude. Hardly anyone spoke English, not many English families in hotel . Most was catered to Bulgarian, German and French. Not only the stafd but the guest were incredibly rude. Most guests walked around looking like the were sucking in a toxic waste sweet. Food was OK, repetitive but not the worst, donuts and pizzas were best . We were told we could have 1 visit to a la carte went to book this and was told all of them were shutting that night, so spoke to jet2 rep and they managed to get us in however it was very similar to normal restaurants with a couple more pasta dishes one cooked fresh. Local beer was definitely mixed with soap how frothy it was. My children and even us as adults were looked down on or pushed out of the way we felt very singled out. Very unapologetic and can't be bothered to cater for the English if we needed anything. Best part was sitting in Spanish bar as they had music on as the entertainment again was terrible and not catered for English. Indoor pool was lovely but we went to move into the jacuzzi part and all the other guests (non english) moved as soon as we entered that area as thou we were vermin. Outdoor Pools freezing which I know, after previously coming to sunny beach If they aren't heated they are very cold. A lot of the protein at lunch and tea time was quite raw. Drinks from machines were fine and they did have named pop in the restaurant. Only thing that really kept kids entertained were the arcades. Nothing really around the hotel so had spent a couple days in sunny beach which was great. I could add more but we definitely won't be returning back to this hotel. Would advise booking somewhere in sunny beach instead.