Residence Umag Plava Laguna

They don’t clean the rooms during your stay, they only make the bed. Quality of rooms and food were OK, but its not even close to a **** qualification. We couldn’t even understand how could the place get 4stars, its a 2-3* hotel, an avarage place. The prices and beach are totally ok, its just that you shouldn’t expect a 4star service! Not even mentioning the fact that nobody speaks english except the receptionists and in the restaurant they only label 50% of the foods and if you ask what it is, most of the staff can only tell you in Croatian....no alternative solutions for any food intolerances. Just to mention sth nice, the bed was very comfortable:)

We had a very lovely stay at a hotel. They made an extra bed from sofa for a little girl, that was very good idea. The room is lovely but wish the balcony was wider, we never sat on it. Hotel complex and its content are excellant, for children and adults. We had a half board included and breakfast was standard and good, but dinner was excellant. My recomendations in every way.

We took family vacation in June. The hotel has a lot of outside pools but they are crowded with people and they are not very clean. Also, the cleanness of the room wasn't on the high level (for example the plastic bag was on the balcony when we entered the room), dusty, etc. The food offer is good, but nothing special. Nothing special, and too crowded. We got free room upgrade.

This hotel was not the best. Me and my partner came for a weekend away but we left fairly disappointed. We came at the End of September which turns out is slightly end of season. A Few disappointments:Upon arrival we asked where the pool was and were informed that it was ‘toxic’ and out of use. There were still sun loungers leading out to sea, but the sea was freezing at that time of year. There’s was no air con which made it difficult to sleep at night as well. Most visitors I think were either German or Croatian, so we were the only English guests. We were also slightly surprised when we went to enjoy the spa but noticed that everyone else in there was naked. A little too much for me personally and no warning! Yikes! Few good points: the beds were super comfortable and huge, clean rooms, the lunch menu was very cheap and tasty and the spa did look lovely. (Would have been great if it wasn't for all the unwanted nakedness) Overall we were slightly confused and disappointed and won’t be returning here.

Excellent food ! Great variety for breakfasts and dinners. Simple gym and spa Centre - hotel rooms very functional and clean - not normally a lover of hotel entertainment but this hotel has amazing artists each evening - really was a great venue with friendly staff who remembered our names and preferences after day 1 - small touch much really helps you to relax !