Resort Petalon

The hotel was spotlessly clean , food was reasonably good and the restaurant and cleaning staff were friendly and welcoming. However, that is where the positives end. There were 150 teenagers belonging to a school group meaning that mealtimes were chaotic and very loud. Several times we had to share a table with other guests as there was simply no capacity for the numbers. It gets worse…our room was plagued by ants and the woman at reception was rude and unhelpful. Thankfully the cleaning staff delivered some bug killer spray. It gets worse…a group of several hundred bikers were staying at the adjacent campsite and decided to party late in to the night at our hotel and take over the pool complex with more loud music and games. When we complained to reception about being kept awake by the loud music until gone midnight and being awoken at 5am by a fellow guest on speakerphone on her balcony…the man on reception laughed and said, “oh well, they will leave soon” There was no public transport available at all from vrsar to anywhere and we were told to book trips through the hotel. We booked two trips and both were cancelled. I am a frequent traveller and have travelled all over the World. I always tend to leave positive reviews. I can honestly say, this has to be one of the worst experiences that I have encountered. I have never come across such unhelpful staff. Clearly this hotel cares more about beer drinking, money spending, noise making bikers and school groups than it does about its paying guests. AVOID at all costs. Terrible!

Aurora recepcionist is great.

I have spent 10 days in Petalon resort with my wife and 8 year old son. There isnt much I can complain about. Hygiene is on high level in whole complex, food is versatile. The staff is very pleasant, my son loved the Kids Club crew and restaurant staff was very well trained and efficient (big praise for them). Location of hotel is great, you can walk around Koversada, Vrsar is very close. And you never have a feeling of being in artificial place, nature is integrated into this complex.

We visited this hotel for 10 days in June 2025. Before booking I had read the reviews, and a few people had mentioned that it was hilly. I had recently had a double knee replacement, so requesting a room lower down the complex. I understood that this request may not be facilitated but booked anyway. This complex is not just hilly, it is extremely hilly. We booked in and a porter took us to our room at the very top of the complex. There were quite a number of steps down to our room (no ramps) and we struggled down with our cases. Our room was very dark, even with the shutters open, as our balcony was surrounded by trees and insects. It states that every room has a sea view. In ours if you squatted down and looked under the trees, you could just about see it. The air condition wasn't working either. We went back down the hill to reception to ask if we could change rooms, and was told a firm "no, too busy. All full." We mentioned that the aircon wasn't working and was told it wasn't yet switched on, and maybe would be tomorrow, but she would get someone to look at it. It was 24°c at this time and set to get hotter. We went to the on site supermarket to get some drinks for the room, but that shut at 2pm. We were looking for the cafeteria as mentioned in the brochure, and was told by a member of staff that it had closed 2 years previously. That evening when having a shower I couldn't get the shower doors to meet, so the floor got wet through, there was also no shower mat. As I had a shower the water wasn't going down the drain and lots of mucky water started to come back up, so I got out before I flooded the place. A member of staff came to take a look at the aircon, which he said was broken and would be fixed on Tuesday (this was Saturday), it wasn't fixed our entire stay. He did unblock the shower the following day though. The rooms were visited 3 time in 10 days by the cleaner, who only changed the towels and made the beds. The bedding wasnt changed in our 10 day stay. When my husband used the shower and tried to shut the shower door, it fell off on him. The food in the dining room was tasty, although could have been a little warmer. And we always found something we liked. You can now get wine and beer with your meals which was a nice touch. There was no evening entertainment. And the only bar that was open was in the pizza restaurant by the beach, but this closed at 9.30pm. So unless you wanted to go into town for a drink, you had nowhere else to go. We couldn't sit on our balcony because it was full of midges and ants. The pool area was lovely and clean, although the staff could be a little grumpy. The umbrellas were a nightmare. As it was breezy and the bases weren't sturdy enough, they were flying all over the place. Both me and my husband got hit by one. And I saw one fly over the balcony of the pool. Luckily nobody was walking below. The beach area was lovely, and there was some lovely walks round and about. There's a small train that stops at the gates of the resort every 45 mins and takes you straight into town for €3 per person. We made the best of our time there, but wouldn't go again. If you have a mobility issue or disability, this isn't the place for you, due to hilly nature of the resort, or the steps up to or down to your room. At night the lighting is very poor on the road, most of the street lights not working. There were no lights on the steps up to, or down to your room. A light only came on when you got to your door.

We had a wonderful time at your place. The beach was clean, the pool was clean, and the surroundings were also well maintained. The room was very clean and comfortable. The only slight inconvenience was the bathtub, as it is quite high. We had a beautiful view of the sea. The food was amazing with a wide variety to choose from. The only small downside was that the market is closed on Sundays—or rather, it closes at 2 PM. I think it would be better if it stayed open longer.