Trupial Inn Hotel & Casino

I booked and paid for a room with a king bed, and at no point during booking was I informed that a different bed type could be assigned. My confirmation clearly showed a king bed. Upon arrival, a hotel employee escorted me to the room. When I saw it had two beds, I immediately stated that I had paid for a king bed. He told me none were available that night but advised me to check with the front desk the next day to move rooms. I contacted the hotel, and the manager called me shortly after. She stated there were no king beds available for the duration of my stay and said the employee was incorrect. I requested compensation since I did not receive the room I paid for and explained that a king bed is important for my tall partner. She dismissed this concern and stated the bed size did not matter. She then told me, “If you want to move rooms, you need to move hotels. Feel free to leave.” After ending the call, the manager called me seven additional times, which I did not answer. Additionally, there were rats observed on the property

The Trupial Inn Hotel and Casino offers an ideal location for business travelers, minimizing travel hassles while maximizing time efficiency. The hotel features reliable high-speed internet and comfortable, clean rooms that support both work and relaxation. Exceptional service, particularly from front desk staff member Miss Claritza, significantly enhanced the experience with her valuable local insights and efficient assistance. Overall, the combination of amenities, location, and service makes Trupial Inn highly recommended for business visits to Curaçao.

Trupial hidden, small and friendly clean hotel with a good mix of local people from curacao and tourists. Friendly helpfull hardworking staff, room 25 was quiet and clean. Short stay of 7 nights. Great pool with poolbar. Love the garden with a lot of birds singing (mini jungle). Great guarded parking, casino (not visited, no noise). Restaurant Rosso with friendly hardworking staff. Nearby Zuikertuintje minimall. This hotel was not my first choice, I prefer seaside hotels, but it was a pleasant stay. Dont tell about this gem to other people :) Discover for yourself

Last saturday we stayed at Trupial Inn hotel. The room was very nice and everything was almost perfect, but there was just one problem. We couldn't use the hot water. We notified the front desk about our problem and they told us that the maintenace team will handle it. The second day came by and we were told the boiler doesn't work and that was it, we weren't provided with any solutions and had to make do with what we had. Then our last day went by and we had to leave disapointed by the lack of solutions provided.

Tonight I went for dinner with some friends at Osteria Rosso, due to the rain we moved to the wooden seats under the roof, a security guy was pointing fingers to a friend, from the distance a few times. I went to him and he said it is not allowed to sit on the side of the wooden seat. I told him, then you should come with a chair and explain that is it snot allowed. Basically the disrespectful treat, and the way to approach us was definitely disgusting and bothering. I really do mot know where they find this people. Definitely not coming back.