Mercure Bali Sanur Resort

Staff friendly and accommodating. Rooms clean and well stocked. We had a great time at the hotel.

Dirty dated smelly noisy, crappy end of Sanur

The staff and facilities were great. Location was perfect, Sanur is a great place to stay.

I have just stayed here for the 3rd time and will be back again later in year. Staff cannot do enough to help you. Location on beach is perfect. Many restaurants close by on beach. If you have mobility problems, request a room with no steps. Pools are lovely. My grand daughter became unwell one day while we were there. A staff member quickly got a wheelchair and took her back to our room. The hotel then sent a plate of food for her. And later a manager checked up on her. I could not have asked for more. Rooms are a little shabby but scrupulously clean. Fantastic hotel!

The atmosphere, gardens and rooms were very comfortable and peaceful. The staff went above and beyond with their service! We will be back. Very well located in Sanur. Thank you.