Puri Santrian Beach Resort and Spa

What a fantastic holiday we had. From initial check in to the moment we left we loved every minute. The room we had was a good size with a superking bed and a lovely sized bathroom, which was on the ground floor so had a nice sitting area outside. The hotel itself is very well done, with a large footprint, 2 pools, a private beach and 3 restaurants. The food in the restaurants was excellent quality and the cocktails were great. The staff really couldn't do enough for you, Nopa in the pool bar was exceptional. Location on the beach was brilliant, with a 7km walkway running the length of the resort which was very wheelchair friendly. A very relaxing and comfortable hotel , which although was quite busy was still quiet enough to be tranquil. A real paradise destination with amenities, staff and facilities to match.

We stayed at the Puri Santriana Beach Resort & Spa in Indonesia, and unfortunately, the hotel itself did not rank high on our list. While we were admittedly still comparing everything to our previous stay at the Marina Bay Sands, this property fell short on basic hygiene and comfort standards. The biggest issue was the morning breakfast buffet. Every single morning we ate there, we saw a rat running under the nearby tables. To make matters worse, on our first morning, a bird flew directly onto our table and began eating my husband’s food right in front of us. We also struggled heavily with the water temperature in our room. We complained to management, and they assured us they corrected it, but the water remained cold. We actually resorted to showering at the hotel spa after our treatment just to get a warm shower! However, the absolute saving grace of our time here was our incredible tour guide, Putu. Putu was a complete breath of fresh air. From the moment we met him, he treated us like family. His warmth, genuine care, and incredible hospitality made our excursions a joy, and we were genuinely sad to leave Indonesia because of how beautifully he looked after us. If you visit this property, the rooms are very basic and the breakfast area has serious wildlife issues-but if you are lucky enough to be guided by Putu, you will experience the absolute best of local hospitality!

Whole place was fantastic, staff were friendly and amenities were great. Finished off on our departure day by a wonderful hour long aromatherapy whole body massage, which was awesome. Highly recommend and will definitely be back 5 🌟🌟🌟🌟🌟

Beachbar. Same drink, different glas but also different amount of fluid.... 4 stars?

Amazing spa treatment with Emma - she was outstanding! Has a full body massage with a facial- loved it and would highly recommend to do this 👍