Puri Santrian Beach Resort and Spa

Diah's massage at the puri satrian hotel was amazing.

This is a wonderful hotel who helped us sort out a dishonest money changer! We return often, this time with the same friends who've come three times before with us. They should've known better when a money changer on Jalan Cemara offered way over the going rate a couple of Sunday afternoons ago. When they came back to their hotel room they realised they had been shortchanged IDR one million. My wife, who reads TA forums frequently knew the right course of action because of the advice on those forums knew the right course of action...... Our friend went to the front desk of the Puri Santrian and explained the situation. The manager phoned him back a short time later and the manager, our friend and a hotel security guard from the hotel (who filmed the confrontation) visited the money changer minutes later. Suffice to say, the "missing" money was paid immediately, with the fraudster saying "you left this behind" as soon as the three men went in. For all the normal reasons - hospitality, environment and staff this is a brilliant hotel and my wife has written a review stating same after the latest visit. What she neglected to point out was the support this hotel offered when it was needed. Thank you Puri Santrian. Balinese+++, honest+++ and they cared when one of their guests was ripped off.

Wow, Purni is the most amazing masseuse, she is truly gifted. Thank you, I felt my tensions ease away. A blissful massage. Vanessa, Australia

This was our third visit to this excellent hotel. It just gets better & better. We love the design & layout of the hotel. All the staff are extremely helpful, polite & pleasant. I’m sure we will keep returning.

The hotel itself is beautiful. The pools are great. The service is good. The buffet is good. Lots of birds. The beach area is super chill and nice. The bathroom door is not so private so if you go to the bathroom the people in the room can hear everything. We had a nice room but three floors up the stairs, if you like stairs its great if you have some trouble walking maybe this is not the best hotel because theres lots of walking involved.