Bungalows Miraflor Suites

We travelled as a couple and had a lovely week. When we arrived on 16th October for a week all inclusive, we were told that we were being upgraded from a superior bungalow to a junior suite in the adults only area, due to the bungalows being full. The junior suites all come with their own little pool and they all look out onto a large pool. Our room was beautiful, and outside we had Bali beds to lay on. You can change your towels daily with the lifeguard. The pool are was very quiet and peaceful and the beds were always free, even towards the end of the day. There was no rush for a bed, even in the main part of the hotel. Opposite the adults only pool is a bar, which can be used by all inclusive customers, but it’s not included in the package, which was fine with us. There is a lovely pool area and pool bar in the main part of the hotel where you can get your drinks from. To get to this area, you need to leave through the adults only area and make your way there for a drink. Just a shame there isn’t a bar for the adults only area that is free. The restaurant was very clean, lovely helpful staff which worked really hard every day. The food was nice enough but a little repetitive. They didn’t change it up at all really. There wasn’t really vegetarian options, other than chips, bread, salad and pasta. However there were various pizzas offered every day at both meal times which was appreciated. There was coffee all day that you could help yourselves to from the machine, these were outside the restaurant again, none in the adults only area. The maids cleansed the rooms every day and always had a smile on their faces. The evening entertainment for the adults wasn’t the best, but I think from what we could see, the children’s entertainment looked so much fun for the children and their parents. Overall we had a wonderful stay and would definitely return in the future. A quick shout out to the lovely receptionist Stephan. He was very friendly and couldn’t do enough to help anyone. Thank you for a lovely holiday. We stayed in room 3406

This is our second year in a row of staying here We thoroughly enjoyed our stay again at HL Miraflor suites The staff were all very hardworking and friendly and nothing was any trouble for any of them. From the cleaners to the kitchen staff to the reception staff we thought that all were fantastic The food was slightly repetitive for a few days for example pork chicken turkey and same again however having said that many different things were done with these meats to make it’s more variable I was thinking last year we had beef. And then beef came along with ticked the final box on the food side of things for me It was nice to see the main pool had been painted since last year. We were pleased to see that a new reception had been put in place since last year saving having to check in at the hotel opposite We arrived late night and the staff had prepared a plate of food for us although we wasn’t hungry or needed to eat any of it. The fact that it had been done showed good customer service and attention to detail The bungalow itself was in clean and good order. The beds were very comfortable and we couldn’t really fault it. A slight lack of hangers meant doubling up our shirts and space in the wardrobe was quite limited but still adequate for our needs At the end of our stay there was an issue with water and we needed a shower to freshen up before going home as we no longer had our room but the staff took care of this by providing a shower facility at the hotel across the road If I was to suggest 3 things for improvement I’d really have to be quite picky and these would be: 1) somewhere to charge phones in reception area. We got round this by plugging in near the scales With apps now the main way for tour operators communicating transfers etc this is important 2) more hangers in wardrobe. As if 2 people staying for 7 nights and go out each evening would like to see a total of at least 14 hangers in the wardrobe 3). Thought the pool rules were a little too strict and confusing No inflatables in main pool on the rule board yet when people had them nothing was said at all. There is nothing on the rule board about balls in main pool but the lifeguard on a few occasions stopped this and there were very few people in the pool and some lads got told off which we thought was a little harsh and it was never stated anywhere so it was a little ambiguous Overall if I was to give our stay a score out of 10 I’d give it a 9. For they hotel type and what we experienced We would certainly recommend this complex to anyone who asked about it and we will certainly look to stay again as that’s 2 years in a row of a good experience Thank you to all staff there for making our stay a fantastic one and we understand that a lot of hard work and maybe some stress goes in behind the scenes. We hope to see you all again next year

Hotel and location were great not to far to the Yumbo or a little further to the beach. Taxis readily available if mobility was an issue. The hotel itself is fabulous as were the food and the staff. Can't wait to visit again next year.

Not longed returned from HL Miraflor, and already looking to return next year! Arrived late to the hotel, and greeted warmly and checked in quickly by Stephan who ensured we had all the info we needed for a H/B stay. Accommodation : We had an older style bungalow which was a tad dated, but more than enough for what we needed. Equipped with a small kitchen lounge, large bedroom with storage and a large bathroom. There was a lovely terrace at the front with chairs and loungers where you can watch the peacocks come and go. Air con was only in the lounge but if the bedroom door was left open it quickly cooled the space down. The rooms were cleaned and towels replaced daily. Just what we needed. Food & Drink: We stayed on a H/B plan. Breakfast had plenty of options to suit different appetites and tastes. Typical of your breakfast buffets and all labelled well. Dinner was a mixed variety. Plenty of meats and fish, salads, pizzas etc. My partner enjoyed trying all the options from the grill, and as a picky eater myself I always managed a full plate. All food tasted fresh. Yes there were a couple of flies around, but it can't be helped. As we stayed H/B we paid for our drinks but prices were very reasonable. The bar staff were very friendly, served you quick and very generous with the servings. In particular Dano, who made a superb mojito, worked tirelessly but always ready for a chat about your day. Hotel : Brilliant location. Close to Yumbo and surrounding bars, 20 mins walk to the beach but a beach bus available. Grounds are maintained beautifully. The pools were a lovely temp and never overcrowded. What makes this place is their staff. All super friendly, warm and welcoming. Hopefully we will return next year!

We stayed in the adults only room with a small pool out the front. Amazing, very clean and perfect for quiet relaxing holiday. We were all inclusive plus and having the adults only bar in this area was perfect, all fizzy drinks were in glass bottles, cocktails were all handmade and bottles of water available. Only thing I would say could improve is the food, it’s ok and we always found something to eat but I think they’re could be a better quality and more choices on the snack bar as the snack bar is the worst one I’ve ever seen. It was always burgers and hotdogs that sat out all day and as the day went on I don’t think it was really replenished as the burger buns were so hard but I’m not one to pick at things if there small but the snack bar really was poor. We will definitely return for the rooms as they’re amazing and your in perfect location with a few minutes walk to the yumbo and about a 10 minute walk to the beach.