Hotel LIVVO Lago Taurito

Lago taurito felt a waste of £4000. Family of 4 (2 adults, 13&15 year old teens) for 11 nights. Do not think the waterpark in the centre is part of your all inclusive because it isn’t. EVERYTHING in there is chargeable even a mat for your sun lounger. The water is so so salty it made all 4 of us come out in a major rash leaving us room bound for 2 days as it was so painful, water burns your skin and eyes. We spent 20 minutes there out of 11 days. It is always so quiet in there, no wonder why. The hotel itself was spotless, always cleaners around, room was spotless and cleaned daily. Not sure why there’s a kitchen hob in the rooms mind, could make better use of the space. Balcony’s are massive which is great. Food is AWFUL! my partner had sickness and diarrhoea and we wernt the only people saying this. It was topic of conversation amongst everyone we spoke to. I ate melon the entire holiday. I’m going home skinnier than I came (literally). Majority of the staff are so lovely and friendly although the pool bar staff are SO MISERABLE, don’t even smile. The location tbh isn’t great, it’s so out of the way and secluded your stick here unless you’re willing to spent €30+ each way on a taxi to get anywhere. The evening entertainment is shocking. So boring. Only thing we enjoyed was the lion king reenactment on Wednesday evenings. The kids shows were more entertaining. Highlight of our holiday was the sunset taurito bar down on the beach. Saleem that works there is so so nice! The beach is a lovely day out. The views are so pretty. The boat trips that you see in the excursion Shops are a load of croc. Spent nearly £400 and we didn’t see 1 dolphin/whale or flying fish. Boat was meant to stop so you could jump in and snorkel, it stopped for 4 minutes.. by the time I got undressed it had set sail again. Boat was full of sick, the ‘all inclusive’ is 1 drink and there was 1 small bowl of watermelon for everyone to share. Safe to say NEVER AGAIN!!

My advice is to avoid the hotels Lago, costa and valle, they are not what is advertised, the hotels are run down, the 4 star ones probably more like 3 stars, the 3star one is more like a two star, my daughters room had not been cleaned, chocolate stain on cushions, damaged fixtures, cockroaches, they got a new room, as the week progresses no clean towels, they just hung dirty ones back up, replaced bedding with bloodied bedding, the food is dire, the staff are rude and arrogant, the whole resort is run down and wooden decking is damaged, loose, showing signs of decay, there is so much extra I could say, just please do your self a favour and book somewhere else..it's an absolute dump

This place is horrendous we are a family of 3 and still have 5 days out of 14 to go!!! We cannot wait to return home On arrival my wife slipped on broken tiles floor outside hotel reception to cause her a severe foot injury which going to the hospital the next day they refused to see her unless we paid nearly €1000 upfront The food is absolutely disgusting and all drinks are watered down that’s if you’re lucky enough to get one as there’s always a huge que of 20 people or more!!! So far we have witnessed several fights by the pool in the daytime with no security to prevent this happening this hotel is a million per cent no go for any responsibe parent with children!!! The place should be closed down I really cannot wait to get out of here the hotel is the worst place I’ve ever visited but it’s a shame as Gran Canaria is beautiful but avoid this place at ALL COSTS!!! Also the lifts are always broken and the rooms are like something out of faulty towers!!!! OUTDATED!!!! 😡😡😡😡 DIRTY !!!!!’😡😡😡😡😡 DISGUSTING 🤢 😡😡😡😡😡

Avoid this hotel the food was awful repetitive and the chef touched raw chicken then cooked chicken then raw fish with the same gloves, the heated lamp the food sits under for hours was broken the food taste like if it was eaten at lunch it was served again at dinner, the cleanliness of the hotel were questionable with blood stained sheets the cleaners just re making beds without actually changing them and just throwing the odd clean towel in you had to un season your feet before getting into bed! The salt water park was beyond diabolical stings your face and eyes and was floating with some weird contents , the decking around the hotel felt like you was going to fall through at any given moment, loads of hazards love wires on show drains with no covers hand rails holding on by one screw , lifts barely ever work and gets your hand trapped but receptionist will deny and say it couldn’t happen because of the sensor however video evidence proof otherwise, drug dealers coming up to you every 5 seconds even when you have your kids, random pools of blood on the floor from people fighting it’s not all inclusive you have to pay out a lot even for basic items that should be including in your package such as water kettles football bowling golf and so on you get free entry to the water park but have to pay for food and drinks once in there the life guards love to blow the whistle can’t even fart without them noticing, staff are extremely rude especially the older lady on reception , entertainment was something mr tumble came up with 5 pints deep and the “main” hotel pool was not big enough to cater for the amount of people in the hotel, cleaners leave their key cards in the room do not even use the on site washing machine (which you pay for ) it bleaches your clothing , but credit where it’s due Elaine for all excursions with another lady (sorry forgotten name) very helpful lovely people and one man in the shops closest to the private beach again down the beach the restaurant staff are lovely and can’t do more for you it’s not included in the all inclusive you pay for but good quality food and friendly staff and atmosphere, getting a bus out to nearby towns was much better.

Musical night at the resort has left me severely disappointed. They've gone for Grease over Grease 2 which is far superior. Upsetting