Hotel LIVVO Lago Taurito

We had a fantastic experience here, if you are easily pleased this is the perfect place to stay, so much to do on the resort, clean and tidy hotel, food is decent, big selection, drinks too, pool on site and the waterpark is good fun just be aware it’s salt water to prepare yourself maybe with goggles interval showers, beach nearby, evening music and entertainment, loads of other adventures available at an extra cost, little arcades trampolining, mini golf, boat trip excursions totally worth the money and local buses to venture into town for shopping or other places you’d like to visit. Lots of little shops mini supermarket for treats for your room, pharmacy they have everything you need for a great holiday. We had a fantastic time, will definitely recommend.

Ignore all the negative reviews, a holiday is what you make of it. If you go with an open mind you'll probably be pleasantly surprised Yes there are areas for improvement mainly the cleanliness of the pool and water park but still can be enjoyed. Just take plenty of beach towels and you'll be fine The food is your standard AI nothing special but nothing awful and always something to eat. Does get a bit repetitive but for a week it's fine. Get the local bus it's cheap and easy to navigate and overall just enjoy yourself.

I am not one for leaving reviews, but I don’t want people to spend hard earned money and get disappointed. Where do I even begin? On arrival at Lago Taurito, the hotel looked lovely from the outside. We arrived late at night and was welcomed be the reception and security staff, we were each given a bag containing a stale ham & cheese sandwich, grapefruit & Water. Unfortunately, this is where our disappointment began. The view from room balcony is an eyesore, you can see directly in front another unfished hotel with FREE GARZA spared onto it. The pool area was a huge letdown. It was overcrowded, filthy and, at times, completely chaotic. Adults were jumping into the pool right beside little ones, which was an accident waiting to happen. With so many people crammed into the pool area, I genuinely felt that the lifeguard was out of his depth trying to manage the situation. The cleanliness of the pool was another major concern. During our seven-day stay, the pool appeared to be cleaned only once. The rooms also need attention. They felt very dated and were in desperate need of a refurbishment. The balcony wall was crumbling, which did not give us much confidence in the overall maintenance of the property. The restaurant food was below standard, the choice was the same every day, including options for vegetarians. Some the waiting staff were very friendly however far too eager to clear away plates and drinks before we had even finished. It made meals feel rushed rather than relaxing & on one occasion we were asked if we had finished because others were waiting. One morning we opened some butter, this had Mould on it, when informed staff she didn’t look surprised and just took it away The smells!! Several people complained when we were there at the hotel pool about the smell of sewers, the rooms stank, when walking around on an evening you could smell a strong smell of weed. A family holiday should be somewhere you can relax and feel comfortable, not somewhere you have to worry about hygiene, safety and the behaviour of other guests. Sadly, based on our experience, Lago Taurito fell well short of my expectations. The hotel management really needs to address these issues, particularly the pool cleanliness, overcrowding and general maintenance. We went to discuss an issue with reception & was greeted with the most arrogant person I have ever had the pleasure to meet, his customer service skills were marked at zero, when I complained to another member of staff, she knew who he was without asking for a name or description. Jet 2 rep was purely there to deal with the daily complains this I witnessed everyday throughout the week. I regularly go away but this is by far the worst place I have stayed. The place is infested with cockroaches. The food is either not cooked or covered in flies. The waterpark is fine if you can handle the salt water, my grandchildren could cope, both enjoyed it - the water was very strong and irritating to the skin. The hotel pool is far too small for the number of people and useless if you have small children as you can fit about 4 people in the shallow part. All sunbeds were reserved before 7am. The hotel is dirty. The lifts barely work and when they do, they do not feel particularly safe as they shake or stop on every floor. The entertainment is awful and that’s if you can get a seat anywhere near, we didn’t for the whole of our stay but stood to watch the entertainment a few nights and weren’t impressed. I am gutted I spent £4750.00 my hard-earned money to go there; I couldn’t wait to go home! This hotel is in a secluded area; you are captive unless you Pay taxi fares to go everywhere. Jet 2 didn't tell you that the road to Mogan which is just around the corner from the hotel (less than ¾ Mile) had been closed for years due to landslides, and you could only get to Mogan by catching 2 buses or paying 35 euros both ways as they have to drive to Peurto Rico to motorway to get to it. The supermarket charges extortionate for anything. Waste of money. Don't go. In fact, they don’t want tourists, and not just British! They've succeeded here! And maybe will choose another company if Jet 2 don't review hotels better. The few shops outside were overpriced and was overrun with wild cats, the deck moved when you walk on it and you had to negotiate the week panels and holes/trip hazards. Lobby toilets seamed to be always dirty with Excrement all over the seats. The Bright Side: Credit where it’s due — The weather was great all week being around mid to late 20’s every day. Also, the Jet 2 flight crews on both legs were brilliant. Friendly, patient, and genuinely lovely. The visit to Yumbo centre and Mogan market were great days out, however for the two days out cost 135euros in Taxi fees. Our Final Thoughts: If you’re looking for an all-inclusive break that doubles as a social experiment — complete with questionable cuisine, mood-swinging staff, broken facilities, and a cast straight out of Jeremy Kyle: Holiday Edition — this is your spot. Imagine if Jeremy Kyle and Blackpool had a crossover episode. If not… save your money, your appetite, and possibly your immune system and go somewhere else.

We went as a family of 5. Rooms were lovely the shower is amazing only downside no tea or coffee making facilities, you have to hire a kettle for a 10 euro deposit and 2.50 euro a day. The food was ok depending whst you like in the restaurant, but the poolside bar serves burgers, hotdogs and toasties and they are quite nice. The waterpark is really bad, the water is more salty than the ocean, we stayed for half an hour on the 1st day and never went back. Be warned there are quite a few drug dealers around who are very friendly with the staff.Be warned there is an older barman on the Plaza Bar who doesnt understand the meaning of All Inclusive. However the evening entertainment is excellent.Gran Canaria is a beautiful island with an excellent bus service. Not a lot to do in Taurito but it's only €1.40 to go into Puerto Rico, which has plenty of excellent restaurants and I strongly recommend the Supercat dolphin trip

Before I came I read all the reviews on this hotel and was going to cancel, I am so glad I didn't I don't know what people expect it sounds like all the bad reviews were from people who pay low package prices and want Dubai style luxury, I will start with the bad points the internet is crap, the rooms are dated and drinks are not as strong as they could be but that's it. The good points yeah the rooms are dated but are cleaned every day, everything works as it should and who wants to sit in a hotel room on holiday anyway. The food in my opinion was really good we've been all inclusive all over and I would rate the food here above average, there was different choices every night the food was plenty and cooked well we were here for Halloween and a real effort was made to make the food selection spooky with deserts having sweet bloody fingers in spiders etc. The entertainment is who you would expect early doors kids disco baby shark and all that after for the adults dancers singers etc not X factor standard but entertaining while you drink for free and a further point in the strength of drinks at the entertainment the drinks are noticeably stronger. There is no fights for sunbeds we went for breakfast between 8 and 9 each day and every day we got sunbeds where we wanted easily we went on a dolphin trip one day got back about 4pm and got sunbeds straight away. The pool was never really overcrowded busy at times but always room to play ball etc, be aware that large floaties are not allowed in the pool so don't bring one or buy one on your first day. The staff are friendly and hardworking the restaurant was clean all day every day with loads of staff cleaning tables etc the reception staff were helpful we arrived just before midnight and there was sandwich bags and bottled water waiting for us, check out was a breeze showers are available to book after you check out free of charge before you fly. The local area has lots of souvenir shops and a supermarket the beach is 5 minutes away which nice restaurants I would recommend the sunset restaurant, the water park is fun and free and always loads of room, one downpoint is the waterpark is sea water and very very salty too much for us and my daughter came out in a rash through the amount of salt. All in all if you want 5 star don't book a Jet2 package holiday, if you want a great time that's affordable then I would highly recommend the Lago Taurito.