
Maybe it was just us that was issued a bad room? And a bad experience with the Tui rep (one who was covering for a day) or maybe the hotel reception...all to blame hence the poor review as this wasnt acceptable for what we paid for this holiday. We had booked the rocamar as a special anniversary and went for the stunning views and good reviews. TUI then said we have to change due to new management taking over, I explained this was ok as reviews seeemed good. We arrived at 10pm the room had just been cleaned and I could smell varnish/paint in the room and strong cleaning fluid..stains all over tables, sofa, hairs on floor and when I put my items on the bedside table...everything stuck to it realising this had just been "badly" painted/varnished. I asked reception to change, they didnt have any available rooms for 2 days and told me I had to have confirmation from TUI to change rooms which they would do, which was fine and we lived out of our suitcases, after phone calls for 2 days with TUI and speaking to the very rude rep (who told me this is what all standard rooms were like!) We were assured we would be moved..but this never happened as reception said they never got told by TUI! Even another clean didnt sort this out as stains were heavily inbedded. View was rubbish too with a lot of noise from the road...but if the room would have been ok I wouldnt have minded, the room was bad and the badly painted bedside stable was just sticky all week! TUI never did anything so we just stayed in the room. After all that! Its a good location, beach to the right and main commercial centre to the left of the hotel. Beakfast was fine although the bread seemed stale so bought our own to take down, also omelettes wernt made fresh so they could be sat there for ages under a heat lamp going crispy! So had to watch the chef doing them for a fresh one. Walk round to the ferrys for any boat trips, we went on 4 whist we were there inc 2 ferry trips. Taxi to Amadores beach was 4/5 euros. Didnt use the pool/activities...wouldnt have minded the aquasize but nothing started until 11.30...like the TUI rep! Wont be back!
Its little bit up hills the Pool is amazone and the rooms are big but not modern. I ve been here for the 4 time People are very kind
Excellent location. Up a hill but not insurmountable and a taxi from the shopping area is less than €4. Atmosphere is friendly and accommodating. Great for couple and families. The entertainment is varied and frequent. The rooms are spacious and have everything you need. Great value. Clean, not too noisy as it’s away from the resort bars. My only criticism is that sunbeds are reserved even before the pool is open. There are plenty but more umbrellas are needed for protection
Never again the problems we've had in 14 days are disgusting this hotel is not a 4 star i really will not be coming back we have been coming to gran canaria for over 20 years and never experienced anything like this in any other hotel its terrible
Grupotel Revoli is a great apartment complex to go to. Staff are very friendly. Rooms are lovely & clean. There's entertainment on every night. Activities by the pool on every day. There is a snack bar & restaurant & only 10 mins walk away from shops & restaurants. Would definitely go back.
Maybe it was just us that was issued a bad room? And a bad experience with the Tui rep (one who was covering for a day) or maybe the hotel reception...all to blame hence the poor review as this wasnt acceptable for what we paid for this holiday. We had booked the rocamar as a special anniversary and went for the stunning views and good reviews. TUI then said we have to change due to new management taking over, I explained this was ok as reviews seeemed good. We arrived at 10pm the room had just been cleaned and I could smell varnish/paint in the room and strong cleaning fluid..stains all over tables, sofa, hairs on floor and when I put my items on the bedside table...everything stuck to it realising this had just been "badly" painted/varnished. I asked reception to change, they didnt have any available rooms for 2 days and told me I had to have confirmation from TUI to change rooms which they would do, which was fine and we lived out of our suitcases, after phone calls for 2 days with TUI and speaking to the very rude rep (who told me this is what all standard rooms were like!) We were assured we would be moved..but this never happened as reception said they never got told by TUI! Even another clean didnt sort this out as stains were heavily inbedded. View was rubbish too with a lot of noise from the road...but if the room would have been ok I wouldnt have minded, the room was bad and the badly painted bedside stable was just sticky all week! TUI never did anything so we just stayed in the room. After all that! Its a good location, beach to the right and main commercial centre to the left of the hotel. Beakfast was fine although the bread seemed stale so bought our own to take down, also omelettes wernt made fresh so they could be sat there for ages under a heat lamp going crispy! So had to watch the chef doing them for a fresh one. Walk round to the ferrys for any boat trips, we went on 4 whist we were there inc 2 ferry trips. Taxi to Amadores beach was 4/5 euros. Didnt use the pool/activities...wouldnt have minded the aquasize but nothing started until 11.30...like the TUI rep! Wont be back!
Its little bit up hills the Pool is amazone and the rooms are big but not modern. I ve been here for the 4 time People are very kind
Revoli Playa Apartments
Specifică parametrii individuali pentru afișarea ofertei

Maybe it was just us that was issued a bad room? And a bad experience with the Tui rep (one who was covering for a day) or maybe the hotel reception...all to blame hence the poor review as this wasnt acceptable for what we paid for this holiday. We had booked the rocamar as a special anniversary and went for the stunning views and good reviews. TUI then said we have to change due to new management taking over, I explained this was ok as reviews seeemed good. We arrived at 10pm the room had just been cleaned and I could smell varnish/paint in the room and strong cleaning fluid..stains all over tables, sofa, hairs on floor and when I put my items on the bedside table...everything stuck to it realising this had just been "badly" painted/varnished. I asked reception to change, they didnt have any available rooms for 2 days and told me I had to have confirmation from TUI to change rooms which they would do, which was fine and we lived out of our suitcases, after phone calls for 2 days with TUI and speaking to the very rude rep (who told me this is what all standard rooms were like!) We were assured we would be moved..but this never happened as reception said they never got told by TUI! Even another clean didnt sort this out as stains were heavily inbedded. View was rubbish too with a lot of noise from the road...but if the room would have been ok I wouldnt have minded, the room was bad and the badly painted bedside stable was just sticky all week! TUI never did anything so we just stayed in the room. After all that! Its a good location, beach to the right and main commercial centre to the left of the hotel. Beakfast was fine although the bread seemed stale so bought our own to take down, also omelettes wernt made fresh so they could be sat there for ages under a heat lamp going crispy! So had to watch the chef doing them for a fresh one. Walk round to the ferrys for any boat trips, we went on 4 whist we were there inc 2 ferry trips. Taxi to Amadores beach was 4/5 euros. Didnt use the pool/activities...wouldnt have minded the aquasize but nothing started until 11.30...like the TUI rep! Wont be back!
Its little bit up hills the Pool is amazone and the rooms are big but not modern. I ve been here for the 4 time People are very kind
Excellent location. Up a hill but not insurmountable and a taxi from the shopping area is less than €4. Atmosphere is friendly and accommodating. Great for couple and families. The entertainment is varied and frequent. The rooms are spacious and have everything you need. Great value. Clean, not too noisy as it’s away from the resort bars. My only criticism is that sunbeds are reserved even before the pool is open. There are plenty but more umbrellas are needed for protection
Never again the problems we've had in 14 days are disgusting this hotel is not a 4 star i really will not be coming back we have been coming to gran canaria for over 20 years and never experienced anything like this in any other hotel its terrible
Grupotel Revoli is a great apartment complex to go to. Staff are very friendly. Rooms are lovely & clean. There's entertainment on every night. Activities by the pool on every day. There is a snack bar & restaurant & only 10 mins walk away from shops & restaurants. Would definitely go back.
Maybe it was just us that was issued a bad room? And a bad experience with the Tui rep (one who was covering for a day) or maybe the hotel reception...all to blame hence the poor review as this wasnt acceptable for what we paid for this holiday. We had booked the rocamar as a special anniversary and went for the stunning views and good reviews. TUI then said we have to change due to new management taking over, I explained this was ok as reviews seeemed good. We arrived at 10pm the room had just been cleaned and I could smell varnish/paint in the room and strong cleaning fluid..stains all over tables, sofa, hairs on floor and when I put my items on the bedside table...everything stuck to it realising this had just been "badly" painted/varnished. I asked reception to change, they didnt have any available rooms for 2 days and told me I had to have confirmation from TUI to change rooms which they would do, which was fine and we lived out of our suitcases, after phone calls for 2 days with TUI and speaking to the very rude rep (who told me this is what all standard rooms were like!) We were assured we would be moved..but this never happened as reception said they never got told by TUI! Even another clean didnt sort this out as stains were heavily inbedded. View was rubbish too with a lot of noise from the road...but if the room would have been ok I wouldnt have minded, the room was bad and the badly painted bedside stable was just sticky all week! TUI never did anything so we just stayed in the room. After all that! Its a good location, beach to the right and main commercial centre to the left of the hotel. Beakfast was fine although the bread seemed stale so bought our own to take down, also omelettes wernt made fresh so they could be sat there for ages under a heat lamp going crispy! So had to watch the chef doing them for a fresh one. Walk round to the ferrys for any boat trips, we went on 4 whist we were there inc 2 ferry trips. Taxi to Amadores beach was 4/5 euros. Didnt use the pool/activities...wouldnt have minded the aquasize but nothing started until 11.30...like the TUI rep! Wont be back!
Its little bit up hills the Pool is amazone and the rooms are big but not modern. I ve been here for the 4 time People are very kind
Revoli Playa Apartments - Informații
Localizare:
- aprox. m de plajă
- timpul de deplasare de la aeroport aprox. min.
- Locație
- Calitatea cazării
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- maaim20232026-09-30Foarte bun
Its little bit up hills the Pool is amazone and the rooms are big but not modern. I ve been here for the 4 time People are very kind
- bernadetteh8972026-09-28Excepțional
Excellent location. Up a hill but not insurmountable and a taxi from the shopping area is less than €4. Atmosphere is friendly and accommodating. Great for couple and families. The entertainment is varied and frequent. The rooms are spacious and have everything you need. Great value. Clean, not too noisy as it’s away from the resort bars. My only criticism is that sunbeds are reserved even before the pool is open. There are plenty but more umbrellas are needed for protection
- Christine E2026-09-24
Never again the problems we've had in 14 days are disgusting this hotel is not a 4 star i really will not be coming back we have been coming to gran canaria for over 20 years and never experienced anything like this in any other hotel its terrible
Protejează-ți vacanța
Costul asigurării reprezintă o mică parte din prețul vacanței, dar te poate ajuta să eviți costuri mari în caz de îmbolnăvire sau accident
Protecție pentru familie
Mai multă liniște atunci când călătorești cu copiii
Situații neprevăzute
Vacanța ar trebui să fie un moment de relaxare. Asigurarea suplimentară îți oferă sprijin dacă, în timpul călătoriei, se întâmplă ceva neprevăzut
Costuri sub control
Chiar și o singură consultație, investigație medicală sau transport medical poate însemna un cost ridicat. Asigurarea ajută la limitarea acestui risc
Informații Mondial Assistance
Verifică detaliile variantelor de protecție »Specifică parametrii individuali pentru afișarea ofertei

